the hotel is incredible in every way. Its modern, beautifully kept, clean with great amenities. Location is across the street from the train station and about a 7mnt walk to city center. Breakfast is spectacular with many options. The only thing that kept me from giving a top review and situation at check in. I arrived 2 hrs prior to check in time of 3pm. The nasty person at the front desk said that the room would not be available until 3pm. However, if I wanted a room earlier, I need to pay 35 euro extra. Clearly rooms were available, they just wanted a little shake down. When I said that this is not the norm at hotels, she proceeded to say "dont know where you've traveled to but....." I was appalled, having traveled all over the world, but never had such a nasty response. When I returned to check-in few hours later, I was given an upgrade to a beautiful room. The front desk person clearly needs training in dealing with guests.