Dear Guest, thank you for your feedback. We appreciate it. We need to apologise for the inconvenience with the rooms. Thank you for your information about the stop sink- it has been repaired. The only thing that is not true is the wifi - hotel guests DO NOT pay for wifi. If this happened to you, please understand we are trully sorry, however the camping guests pay for the internet and ther must have been a misinformation about this and the receptionist falsely believed you are a camping guest? Moreover the wifi codes the hotel guests receive upon check-in with the card. Thank you again for the feedback. We wish you a lovely day. Kind regards,

Gentile, grazie mille per il suo feedback. Siamo felici che vi e piacuto il soggiorno con noi. Cordiali saluti,

Dear Gra, thank you for your feedback we appreciate it very much.

Dear, thank you for your feedback!

Dear Iailla, thank you for your feedback, it is much appreciated. I would like to apologize in my colleague's behalf, we have addressed the matter and this will not happen again. There is zero tolerance for rudeness in this kind of situations. I would like to take this opportunity to thank you for your patience and understanding - I am happy to hear you overall experience with us was nice. Thank you!

Dear Chi Kei, thank you for your feedback, we appreciate it very much. The only thing I wish to address here is the distance - 100m away is the reception and that is 3 minutes walk. Indeed I am sorry for the experience, the night guard was probably on his walk on the premises and could not pick up the phone.

Dear, Thank you for your feedback, we will take your remarks very seriously and take extra care of our terraces.

Dear Bert, Thank you for your feedback, we appreciate it very much.

Dear Alessandro! Thank you for your feedback. We are happy to hear you had a nice time with us. Kind regards,

Dear Madam, Thank you for your feedback. Highly appreciated. Kind regards,

Dear Ruben, Thank you very much for your feedback. Much appreciated. Kind regards

Dear Angels, Thank you for your feedback! We are happy to hear you had a nice time. Kind regards,

Dear Jessica, Thank you for your feedback. I am sad to hear that your room was dirty and the food was not good. We try our best for our guests and this situation have to be addressed immediately on the spot to be resolved. Please let us know in an email directly, so we can address the issue and better ourselves. Thank you!

Dear Liviu, thank you for your feedback. Much appreciated. Kind regards,

Dear Guest, Thank you for your feedback. Further elaboration about what you disliked would be much appreciated - we cannot know what happened or what you disliked and cannot take action. Kind regards,

Dear guest, Thank you for your feedback. Our hotel rooms are located at the edge of a Resort, which also has a camping, yes. There is one reception at the beginning of the whole complex. As you wrote, indeed, there is a lot of space for kids to entertain (playground, volleyball, table tennis, badminton etc). We have housekeeping every day. Thank you for the information about the breakfast we have informed the restaurant. Every feedback is important to us, so thank you for taking the time and writing yours. We highly appreciate it. Kind regards,

Dear Erzsebet, Thank you for your feedback, we appreciate it very much. We are happy you had a good time staying with us.

Dear Kalman, Feedback is very important to us, so we kindly thank you for yours. Thank you for staying with us!

Thank you dear David, for your feedback. Kind regards,

Dear Charlotte, we are sad to hear you had a bad experience. All feedback is appreciated, even more so if we can solve problems at the spot. We wish you had come to the reception to tell us about this. We always try our best to solve any issues on the spot and even can provide a different room (in according to the availability of course). Again let me express our apologies and assure you that we have taken measures to prevent this from repeating. Sincerely,