6/10 - Được
Richard
15/09/2024
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
I enjoyed my stay overall. Most of the staff were very friendly. I had a nice chat with one of the bartenders. I didn’t catch his name but he was young and a little heavyset. The other chap wasn’t friendly and I think he’d benefit from some feedback and customer service training. It comes naturally to some people but not everyone.
The food was great as well as the wine selections. I thought the food prices were very good. I enjoyed the breakfast too.
My room was comfortable and functional and I sport the sea view alone the ability to crack open the windows at night for some fresh air. Pillows, sheet and duvet were great better than several hotels I’ve stayed in recently.
It’s clear the hotel is still undergoing maintenance and improvements since reopening and I can completely understand. In some places it felt upgraded and then in others worn and dated. I really hope there is continued upgrading of the hotel and staff training and motivation and this place and the people deserve to succeed.
Richard
Lưu trú 2 đêm vào Tháng 9, 2024