Resort tại Quận Lorain

"The hotel itself was very clean and nice. Now I cannot say the same for the staff. We were staying with a large group and each person was treated rudely and argumentative with the staff! Constantly being “watched” by security because we were all spending time together while the kids were swimming. You don’t feel welcome or feel like your a guest. You feel more like a burden to the staff."

"The only thing I didn't like is how hard it was to get ahold of the hotel I sat on hold forever hrs and nobody was helpful through their Ai system or live chat. If it wasn't for the expedia chat I would not of been able to get ahold of a live human for upgrading my room"