Arpi, thank you for your feedback. It's concerning to hear that your experience did not meet expectations. The cleanliness of our accommodations is usually held to high standards. The parking fee structure, including taxes, reflects local regulations. Your comments will be reviewed internally to address the issues raised.

Jennifer, thank you for choosing Courtyard by Marriott Santa Monica! We're delighted you enjoyed our location near shopping and dining options. We look forward to welcoming you back!

Jessica,Thank you for sharing your thoughts. We're delighted you enjoyed the convenient location of Courtyard by Marriott Santa Monica. We appreciate your feedback on the evening environment and dining options, and will look into improvements. We hope to welcome you back soon!

Jennifer,We’re sorry to hear your stay did not meet expectations. It's unfortunate that noise and other aspects impacted your visit. Our team strives to provide all necessary information upon check-in, and we will ensure this is consistently done for future guests. Cleanliness and maintenance are priorities, and we will review these concerns with the relevant teams. Thank you for your feedback as it helps us improve.

Sebastien, thank you for sharing your feedback. It is always our aim to provide a consistent experience for all guests. Your comments on our location are appreciated and the concerns you've raised about your stay will be reviewed thoroughly to ensure improvements. We hope to welcome you again and exceed your expectations in the future.

Thank you for taking the time to leave this wonderful rating, Kim! We hope to see you again soon at Courtyard by Marriott Santa Monica so we can share yet another amazing experience!

Keivan, thank you for your review. We appreciate your feedback and hope to have the opportunity to provide an even better experience on your next visit. Safe travels!

Justin, thank you for sharing your experience at Courtyard by Marriott Santa Monica. We're delighted you enjoyed the pool and found our team members to be friendly. We look forward to welcoming you back!

Rodrigo, it's wonderful to hear how much you enjoyed your stay at Courtyard by Marriott Santa Monica. We hope your travels bring you back our way soon. Your positive connection with our hotel is greatly appreciated.

Lauren, we're ecstatic that your experience at Courtyard by Marriott Santa Monica met your expectations. Our front desk team is indeed dedicated to providing exceptional service and they'll be thrilled to hear of your positive endorsement. We really look forward to hosting you again in the future.

Christine, we sincerely appreciate your feedback. We're glad to hear you noticed the spaciousness of our double queen studio as well as its large balcony. However, it's regrettable to hear that external noise, the wooden flooring and sensations from the floor above affected your experience. We also take note of your concern about the bathroom facilities. Your comments are essential in helping us make improvements and we are committed to enhancing our guest's experiences. Thank you for choosing to stay at our premises.

Preetham, we regret that some aspects of your stay did not meet expectations. We acknowledge the disruption caused by unforeseen circumstances related to our team members. Although it's unfortunate that this affected your experience, please know measures were taken to compensate for any inconvenience. We appreciate your comments on parking and dining options, as they help us strive for better. Our hope is to have another opportunity to provide you with the experience you expected and deserve.

We are truly sorry for all the inconvenience. Unfortunately, we did experience legal negotiations. We are trying to resolve this matter.Sincerely,Irene Velasco Assistant General Manager

Thanks, Zawer! It's outstanding your time at Courtyard by Marriott Santa Monica was fantastic. We can't wait until your next visit!

Maria, thank you for your glowing feedback. We're thrilled to hear that you appreciated the warm welcome and seamless check-in process at Courtyard by Marriott Santa Monica. It's also wonderful to know you enjoyed the convenience of our location, being close to local businesses and the pier. We hope to welcome you back soon for another enjoyable stay.

Kate, thank you for your wonderful feedback about our Courtyard by Marriott Santa Monica team members. It's fantastic to hear you enjoyed your stay and found the location ideal. We're thrilled to hear you found your experience with us first rate. We can't wait to welcome you back on your next visit.

John, we deeply regret hearing about the unpleasant experiences you encountered during your recent stay. Our primary goal is always to provide a safe and comfortable environment for our guests and their sense of security is of the upmost importance. We take such feedback seriously and want to assure you that we are having discussions around viable solutions to address the issues you encountered close to our premises.We understand that the check-out process contributed to the overall disappointment. In the future, our team members will aim to improve communication around privileges associated with our loyal members, such as automatic late check-out.Although you mentioned you might not return, we sincerely hope to have the chance to alter your opinion and provide a more positive experience. Remember that while certain things might be beyond our control, our commitment to enhancing our guest experience is unwavering. We genuinely appreciate your feedback and we will use it to improve our services.

Shirley, thank you for taking the time to share your experience at Courtyard by Marriott Santa Monica. It's wonderful to hear that your stay was generally enjoyable. We understand your perspective on the valet parking fee, which is indeed set to provide a most convenient service. We're looking forward to welcoming you back in the near future.

Cindy, it's truly wonderful to see your perfect rating for Courtyard by Marriott Santa Monica. It seems like you enjoyed your stay with us and that brings us significant joy. We value your feedback and we're hoping to have the pleasure of your company again soon.

We appreciate you taking the time to share your feedback, Misti.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

Elizabeth, we regret to hear that certain aspects of your stay did not meet your expectations. Expanding our amenities including meal options and parking facilities is always under consideration. We'll undoubtedly take your comments into account as we continually strive to enhance our guest experience. Thanks for your review.

Diana, we appreciate your honest feedback. We understand that our dining options didn't meet your expectations. We do our best to offer a variety of options and will continue to reevaluate our offering. Your views on our pricing are also taken into consideration. Ultimately, we aim to provide a stay that is worth every penny. We hope you will give us another chance in the future.

Masanobu, thank you for taking the time to rate your stay. It seems we didn't entirely fulfill your expectations. Please feel free to share more about your experience, enabling us to better address your concerns in the future. Your insights are invaluable to us.

We do apologize for the inconvenience. The deposit is released on check-out and the guest holder's bank will take care of returning the deposit back to the guest's account. It may take sometime it to get back.Thank you.

Daner, es lamentable saber que su experiencia de sueño no es tan satisfactoria debido a la comodidad del colchón. Como viajero de negocios, entendemos lo importante que es un sueño reparador. Tomamos nota de sus comentarios para considerarlos más a fondo y prometemos esforzarnos por brindar una mejor experiencia a los huéspedes.

Danielle, it's regrettable to see that your recent stay fell short of expectations. We sincerely apologize there were aspects that didn't meet your satisfaction and would appreciate another opportunity to offer a more positive and fulfilling experience.

Kirsten, we're thrilled to know you found the rooms at Courtyard by Marriott Santa Monica spacious for your comfort. However, we regret any disturbances from outdoor noises you might have experienced. Our team members are always ready to address such concerns to ensure your comfort. Thank you for your feedback, and we eagerly await your return.

Ana, it's truly spectacular to hear from our valued guests! Your five-star rating of Courtyard by Marriott Santa Monica is highly appreciated. We trust your visit was delightful and we eagerly anticipate your return the next time you're in Santa Monica.

Michael, we take note of your feedback regarding value for money and the breakfast experience. At Courtyard by Marriott Santa Monica, we strive for excellent quality across all services, and your remarks will certainly contribute towards our improvement efforts. We appreciate your input and hope for an opportunity to better serve you in the future.

Curtis, thank you for sharing your experience at Courtyard by Marriott Santa Monica. It's delightful to hear that you appreciated our contemporary design and found the ambiance to be immaculate and luxurious. We understand that parking fees can be an inconvenience and please know your concerns have been noted. We hope these aspects will not prevent you from enjoying our beautifully designed property in the future.

Michelle, thank you for your rating of Courtyard by Marriott Santa Monica. We're delighted to know you had an enjoyable stay with us and we look forward to welcoming you back in the future.

Sergio, lamentamos saber que tu experiencia no cumplió con tus expectativas, particularmente en lo que respecta a nuestra oferta de desayuno y amenidades de cortesía. La comodidad y conveniencia de nuestros huéspedes son nuestra prioridad y sus comentarios ayudarán a mejorar nuestros servicios en el futuro. Apreciamos sus comentarios y esperamos tener otra oportunidad de brindarle un mejor servicio en el futuro.

Kjell-Åke, thank you for taking the time to rate your stay at Courtyard by Marriott Santa Monica. We appreciate your patronage and hope to welcome you back in the future to continue delivering our high-quality hospitality.

Sze, thank you for taking the time to leave a rating. We realize there are areas for improvement and will strive to offer an even better experience next time. We hope to have the opportunity to serve you again in the future.

Thank you for the fantastic rating, Jasmine!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard by Marriott Santa Monica! We can't wait to see you again soon.

Raven, thank you for the fabulous review! At Courtyard by Marriott Santa Monica, we take pride in our warm and approachable team members, ensuring personal service. It's great to hear that you appreciated the cleanliness of our rooms as we continuously strive for perfection. We hope to see you again soon in Santa Monica. Safe travels!

Linda, thank you for your excellent 5-star rating on Expedia! We're absolutely delighted that your stay at Courtyard by Marriott Santa Monica met your expectations. Should your travels bring you back to Santa Monica, we'd be honored to serve you again. Safe travels!

Lisa, thank you for sharing your experience at Courtyard by Marriott Santa Monica. We're delighted to learn of your enjoyable two-night stay and the convenient location of stores nearby. Regarding the neighborhood, we're tasked with ensuring that your time within our establishment is relaxing and comfortable. We appreciate your feedback and we look forward to welcoming you back in the future.

Thank you for the 5/5 rating, Kimihiko!It's excellent you enjoyed your time at Courtyard by Marriott Santa Monica so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

Obrigado por compartilhar seus comentários. É lamentável saber de sua experiência nada estelar, principalmente no que diz respeito a questões relacionadas à limpeza do quarto e à recepção por parte de alguns membros da equipe. Estamos gratos por nossos colegas manobristas terem conseguido causar uma impressão melhor. Certamente tomaremos nota de seus insights para melhorar nosso serviço no futuro. Da próxima vez, esperamos superar suas expectativas.

JoAnn, it's delightful to hear that you enjoyed the strategic location of Courtyard by Marriott Santa Monica. The ease of access to the pier, shopping mall and a variety of eateries surely added value to your stay. We thank you for choosing us and we're looking forward to your next visit!

タクヤさん、貴重なお時間を割いてご意見をお聞かせいただきありがとうございました。タオルのサービスや部屋の維持管理で苦労したと聞くとがっかりします。これらの例は当社の通常の基準を反映していないことを保証します。明るい面としては、立地を高く評価していただいたとのこと、大変励みになります。今後のゲストエクスペリエンスを向上させるために、お客様からのフィードバックは非常に貴重です。

Gary, it's wonderful to hear that you enjoyed your experience at Courtyard by Marriott Santa Monica. Our contemporary room design is something we're quite proud of and we're glad this aspect resonated with you. We sincerely appreciate your positive feedback and hope to welcome you back soon for another stellar visit.

Carlo, thank you for the outstanding rating of Courtyard by Marriott Santa Monica. We're thrilled to know you had a pleasant stay with us. We hope your next visit will be just as wonderful.

Qiusheng, it's great to see your high rating for Courtyard by Marriott Santa Monica. We're thrilled you had such a fantastic experience. Your support is greatly appreciated and we hope to welcome you back soon for another enjoyable stay.

Ken, we appreciate your rating for Courtyard by Marriott Santa Monica! We trust you had a pleasing stay and would love the opportunity to host you again in the future.

Solomon, thank you for sharing your experience at Courtyard by Marriott Santa Monica. It's wonderful to hear you appreciated our prime location near the beach and enjoyed your overall stay. While the situation you described falls outside our control, we do understand your concerns and always make the safety of our guests a top priority. We look forward to welcoming you back for another great stay in the future.

Thank you for sharing your perfect rating with us, Leandro!It's wonderful to see how much you appreciated your time at Courtyard by Marriott Santa Monica! We want everyone to feel right at home at Courtyard by Marriott Santa Monica. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!