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Hotel Ilaria

4.0 star property
Family-friendly hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Ilaria

Front of property – evening/night
Reception
Breakfast area
Lobby
Sun deck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite (Depandance)

Suite (Depandance) | 1 bedroom, premium bedding, down duvets, minibar

Suite (Depandance)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Down duvet
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Camera matrimoniale piccola

1 bedroom, premium bedding, down duvets, minibar

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Down duvet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, down duvets, minibar

Double Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Down duvet
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down duvets, minibar

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance) | 1 bedroom, premium bedding, down duvets, minibar

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance) | 1 bedroom, premium bedding, down duvets, minibar

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Via Del Fosso 26, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km
  • Lucca Roman Amphitheatre - 6 min walk - 0.6 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 11 min walk
  • Pisa (PSA-Galileo Galilei) - 39 min drive

Restaurants

  • ‪Da Nonna Clara - ‬2 min walk
  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Mara Meo - ‬4 min walk
  • ‪Pane & Vino - ‬7 min walk
  • ‪Caffetteria La Colonna - ‬6 min walk

About this property

Hotel Ilaria

Upscale family-friendly hotel located in Lucca Historical Center
You can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe at Hotel Ilaria. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Additional perks include:
  • Free bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and luggage storage
  • A computer station, concierge services and a porter/bellboy
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Ilaria include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs and childcare services
  • Showers, bidets and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • Highchair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per room (return)
  • Airport shuttle fee per child: EUR 100 (return), (up to 18 years old)
  • Self-parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

Is Hotel Ilaria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ilaria?

Self-parking is available for EUR 22 per day. Extended parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Hotel Ilaria?

Check-in start time: 2:30 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ilaria?

Checkout is at 11:30 AM.

Does Hotel Ilaria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per room applies.

Where is Hotel Ilaria located?

This family-friendly Lucca hotel is located near the airport, steps away from Villa Bottini, Lucca Botanical Gardens and San Micheletto Complex. Lucca Center of Contemporary Art and Villa Guinigi National Museum are also within 5 minutes. Lucca Station is 11 minutes by foot.

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Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet, clean, great breakfast and happy hour, staff very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in perfect location. Delightful and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms very smart.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade, friendly staff, excellent breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

davy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable and beautiful hotel.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to train stations and walking distances to places of interest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Room we had was a bit older in design( dark/stuffy). Staff was great and breakfast a great bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room - clean and spacious. Staff very kind and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

WELLINGTON

Liked: Amenities
Outstanding service and property
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you.
Hire bike outside the hotel
Hire bike out on the walls
View of the hotel from the nearby water fountain
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Great staff and excellent amenities, close to town...free snacks and drinks
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly staff, parking
Stayed 1 night in Apr 2025

10/10 Excellent

James

Shoutout to the front desk,
Stayed 6 nights in Jun 2025

10/10 Excellent

Laura

Liked: Amenities
lovely stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and I had a lovely stay at Hotel Ilaria in Lucca. It's location and proximity to all that Lucca has to offer couldn't be beat! The service was great and the continental breakfast was delicious. Highly recommend staying here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and peaceful hotel with generous services including complimentary happy hour as well as breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a really convenient position to explore the old town
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely staff and nice breakfast. The complimentary snacks and drinks and the bikes that were free to borrow were a real added bonus. Highly recommend this hotel and hoping to return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in convenient location. Delicious free pastries and drinks in the afternoon. Free bikes. Close to everything. Good breakfast. Nice outdoor jacuzzi
Stayed 1 night in May 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the apartment was huge and amazing we loved our short stay
Stayed 1 night in Jan 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendy helpful staff - cafeteria and happy hour are a great touch. Within the city walls so very handy for touring Lucca. Book ahead for car parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Ange

Liked: Cleanliness, amenities, property conditions & facilities
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, property conditions & facilities
We were in the annex across the road - simple small touches like checking our key worked on arrival so we didn’t get locked out or have to go back to reception, amazing breakfast and the happy hour drinks and snacks are a lovely touch. Second stay at this property and it didn’t disappoint- we will return.
Stayed 2 nights in Mar 2025