Khách sạn Lurah Bilut

"It was a good experience."

"Place is clean , except the aircon do not seem to have heaters"

"The check-in process and communicate all good but the unit cleanliness is really bad. "

"Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened "

"Not super impressed with the hotel itself. Location obviously super nice but hotel very run down, built in a 70’s style and never upgraded. Lot of damage from plenty of fungus and mold on walls and in bedrooms. 24 hours without wifi and only cold water. Maybe self inflicted as there apparently is a water heater per room but I have never experienced an in-room water heater so did not have the experience to look for it. I do not think I will come here again"

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

"we enjoyed a lot."

"There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes"

"the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind."

"Everything is good"

"I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team "

"The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were...