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Nhận xét về Steigenberger Nile Palace

5 out of 5
Steigenberger Nile Palace
Khaled Ben El Walid Street, Luxor

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 422/661 nhận xét" "
Đánh giá 8 - Tốt. 159/661 nhận xét" "
Đánh giá 6 - Được. 43/661 nhận xét" "
Đánh giá 4 - Kém. 23/661 nhận xét" "
Đánh giá 2 - Tồi. 14/661 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Husai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Wael Makahleh trả lời vào 26/05/2024
Dear Husai,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed your time with us and we are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel, friendly staff and great base for exploring Luxor from. The Nile view room was superb and loved the fact we could take a sunset boat ride directly from the hotel :)
Lưu trú 3 đêm vào Tháng 3, 2024
Wael Makahleh trả lời vào 16/05/2024
Dear Christopher,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation and recommendation. We are delighted to know we were able provide a moment of luxury and relaxation in a busy tour schedule. It was a pleasure to be of service and we are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Biana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 16/05/2024
Dear Biana,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed your time with us and we are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Ali

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely staff
Lưu trú 3 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 12/05/2024
Dear Ali,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you encountered true hospitality. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Eric

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is my first time giving 5 stars in all areas. I really could not find cons , everything is perfect
Lưu trú 1 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 25/04/2024
Dear Eric,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your appreciation. We are delighted to know we exceeded your expectations and contributed to a perfect vacation. Thank you for your recommendation; it was our pleasure to be of service and we are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Jorge

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is a beautiful art deco buildling next to the Nile. Room was clean and stylish, and the restaurants had better than average food, the lebanese restaurant was excellent. Highly recommend for Luxor's east bank location is great for museums and attractions.
Lưu trú 1 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 20/04/2024
Dear Jorge, Warm greetings from the Steigenberger Nile Palace Team and thank you for your warm words of appreciation and recommendation. We are proud to know you enjoyed the result of our latest renovation and refurbishment. We are also delighted that were able to add a culinary adventure to your vacation. It was our pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager

8/10 - Tốt

Renato

Wael Makahleh trả lời vào 12/05/2024
Dear Renato,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are happy to know you enjoyed your time with us and we are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager

6/10 - Được

fushi

Lưu trú 1 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 12/05/2024
Dear Fushi,Warm greetings from the Steigenberger Nile Palace and thank you for sharing your experience. I am sorry that we did not meet your expectations. We hope you will visit us again so we can serve you better.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Mathieu

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dtt
Lưu trú 3 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 02/05/2024
Dear Mathieu,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed your time with us and we are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Sarah

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is beautiful and clean, nice shops, the restaurant food is excellent and very good. We had better dining experiences in the hotel than outside the hotel. The pool is great and pool service is excellent. Great Spa services, too. The evening lounge with the two gals playing the instruments sets a very nice and relaxing atmosphere.
Lưu trú 3 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 09/04/2024
Dear Sarah,Warm greetings from the entire Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation. We are delighted to know that you enjoyed our facilities to the fullest and we were able to add a culinary adventure to your vacation. Thank you for your recommendation; it was a pleasure to be of service and we are looking forward to serving you again.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Cassandra

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a wonderful stay here! Only wished we could have stayed longer. The food was wonderful and the property was very picturesque overlooking the Nile. However, as soon as you try to walk outside the front entrance you will be bombarded by people wanting to sell you things or asking if you want a taxi…and they are very persistent.
Lưu trú 1 đêm vào Tháng 4, 2024
Wael Makahleh trả lời vào 04/04/2024
Dear Cassandra, Warm greetings from the entire Steigenberger Nile Palace Team and thank you very much for sharing your experience and recommendation. We are delighted to know we were able to provide an oasis of luxury and relaxation to your holiday. It was our pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager

10/10 - Xuất sắc

Sherif Saif El Nasr

Lưu trú 4 đêm vào Tháng 3, 2024
Wael Makahleh trả lời vào 08/04/2024
Dear Sherif,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Caroline

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent !
Lưu trú 3 đêm vào Tháng 3, 2024
Wael Makahleh trả lời vào 28/03/2024
Dear Caroline,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed an excellent visit. It was our pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

Sumeet

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 28/03/2024
Dear Caroline,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are happy to know you enjoyed your visit. It was our pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Philip

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent facilities, room, service and food. Well located on Nile, although area immediately around hotel a little run down.
Lưu trú 5 đêm vào Tháng 3, 2024
Wael Makahleh trả lời vào 26/03/2024
Dear Philip,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for choosing to stay with us during a well-earned vacation. We are delighted to know we exceeded your expectations and you enjoyed our facilities to the fullest. We thank you for your recommendation and hope you will be able to visit us again soon for another excellent holiday. With best regards, Wael Makahleh General Manager

8/10 - Tốt

albert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nothing
Lưu trú 1 đêm vào Tháng 3, 2024
Wael Makahleh trả lời vào 23/03/2024
Dear Albert,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are happy to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Spencer

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cleanliness: 5/5 Service: 5/5 Comfort: 5/5 Noise: 4/5 Overall: A good pick for comfort! The extended review... Cleanliness: 5/5 - Clean bedding and towels. Service: 5/5 - Friendly staff. The breakfast buffet is pretty diverse and tasty. There are a number of restaurants on the property and a pool which was nice to lounge around. There is also evening entertainment. Comfort: 5/5 - Mattresses were comfy and it made my stay here worthwhile because I was sick. Noise: 4/5 - It wasn’t super noisy but we also were facing the atrium and you can hear a little bit of echoing.
Wael Makahleh trả lời vào 23/03/2024
Dear Spencer,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. I am sorry that you didn't feel well during your vacation, but we are happy to know that we at least were able to offer you some comfort and relaxation. It was a pleasure to be of service we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Vicki, Sarasota

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Relaxing beautiful property. The suite with balcony and Nile view was outstanding.
Lưu trú 2 đêm vào Tháng 3, 2024
Wael Makahleh trả lời vào 19/03/2024
Dear Vicky,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know we contributed to a relaxing vacation. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Kim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Wael Makahleh trả lời vào 09/03/2024
Dear Kim,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Naeema

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What a fantastic hotel to stay in in Luxor! Right on the Nile, beautiful building, extremely kind and helpful staff, and delicious food options right at the hotel. Very kid friendly! We would love to go back.
Lưu trú 2 đêm vào Tháng 2, 2024
Wael Makahleh trả lời vào 24/02/2024
Dear Naeema,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation. We are delighted to know you enjoyed our unique location on the banks of the river Nile and we contributed to a beautiful vacation. We thank you for your recommendation; it was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Doreen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel right on the Nile. Lovely open atrium. Excellent restaurants. Very friendly staff. Could not have made a better choice of hotels in Luxor.
Lưu trú 3 đêm vào Tháng 2, 2024
Wael Makahleh trả lời vào 20/02/2024
Dear Doreen, Warm greetings from the Steigenberger Nile Palace Team and thank you for your warm words of appreciation. We are happy to know that we contributed to a perfect holiday with historical discoveries and a relaxing atmosphere to enjoy the magnificent sunset over the river Nile. Thank you for your recommendation; it was a pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager

10/10 - Xuất sắc

Cheryl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2024
Wael Makahleh trả lời vào 13/02/2024
Dear Cheryl,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

George

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is very helpful
Lưu trú 2 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 03/02/2024
Dear George,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed your visit and encountered helpful service and hospitality. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

Daniel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The view over tge Nile, and tge boats from the hotel.
Lưu trú 3 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 02/02/2024
Dear Daniel,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are happy to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Ritsuko, Orlando

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They’ve renovated the property and now it’s very modern and prettier.
Lưu trú 2 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 29/01/2024
Dear Ritsuko,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are excited to know you approve of the new design and refurbishing of the reception lobby, courtyard and restaurants. We are looking forward to your next visit.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Seungwan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
시설도 좋고 깨끗하고, 직원들 응대 및 서비스가 특히 좋았습니다. 최고!
Lưu trú 1 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 28/01/2024
Dear Guest, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience and recommendation. We are delighted to know that we exceeded your expectations and you enjoyed every aspect of your visit. It was a pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager

10/10 - Xuất sắc

Angel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exelente atención, reconocimiento de Gold Member Expedia, upgrade en la habitación
Lưu trú 7 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 27/01/2024
Dear Angel,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

omar

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Lưu trú 3 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 21/01/2024
Dear Omar,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Jose, Katy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is very nice, the staff very professional and friendly. The location of the property in front of the Nile is outstanding. I would suggest performing some maintenance o replacing some old equipments at the Gym. Also, to keep the access to the tennis court closed or indicainting that it is an area under renovation, the thing is that I decided to visit the tennis court with my wife just to show her the multiple facilities and views that the hotel has, unfortunately when we entered the tennis court, we were shocked with the condition of that area of the hotel. The breakfast was amazing.
Lưu trú 1 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 16/01/2024
Dear Jose,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. I also thank you for your comments; they have been well noted as access to the tennis court is supposed to be closed for exactly that reason. However, we are delighted to know you enjoyed our unique location on the banks of the Nile and friendly service. We hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

Michael

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely hotel, great friendly staff. Good value
Lưu trú 2 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 16/01/2024
Dear Michael,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed great hospitality during your visit. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

ROZANA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Luxary
Every things amazing
Lưu trú 4 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 10/01/2024
Dear Rozana,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed an amazing time with us; it was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

Michael

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing location.
Great hotel on the Nile Bank. Very impressive hotel, with very helpful staff. No airport shuttle, listing is not correct. Patio doors and windows facing the dining and entertainment area of the hotel do not seal so don't do a great job of sound proofing. Breakfast was very good, wide selection.
Lưu trú 2 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 10/01/2024
Dear Michael, Warm greetings from the Steigenberger Nile Palace Hotel Luxor and thank you very much for sharing your experience. I apologize for the inconvenience with the patio door. We have located your room and this issue will be solved. Concerning the shuttle service; this can be arranged through our in-house Travel Desk against an additional fee. We are happy to know you encountered warm hospitality. It was our pleasure to be of service and we are looking forward to serve you again soon. With best regards, Wael Makahleh General Manager

10/10 - Xuất sắc

Maria

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Family of 4. The property is really pretty. Its a smaller hotel but that was a good think. The service and hospitality made it seem like a boutique property. The hotel is right on the nile and offers help with temple tours and excursions so you can turn your brain off and dont have to prebpom anything. Its a short walk to Luxor temple but we warned that once you leave the sanctuary of the hotel youre going to get bombarded with hagglers. Food and really delicious and reasonable so you can dine on the property and have lots of reat options. Con: outdated bathrooms. Rooms are really nice but bathrooms need to be upgraded.
Lưu trú 7 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 09/01/2024
Dear Maria,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation and recommendation. We are delighted to know we exceeded your expectations and contributed to a relaxed family holiday. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

xiaofei

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 09/01/2024
Dear Xiaofei,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed your time with us. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

Ana

Lưu trú 1 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 09/01/2024
Dear Ana,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed your time with us. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

Tsuyoshi

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 1, 2024
Wael Makahleh trả lời vào 09/01/2024
Dear Tsuyoshi,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted to know you enjoyed your time with us. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

THIERRY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
trop bien !! on était 10, en famille
très bel hôtel, avec un service de belle qualité ; le restau libanais est top ! et le restau Italien tellement sympa : notre petit fils de 8 ans a pu faire sa propre pizza ! on peut prendre ce qu'on veut et sans culpabiliser pour le gaspillage : les portions sont petites et suffisantes pour "tester". Musique ou spectacle tous les soirs. propreté impeccable !
Lưu trú 3 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 31/12/2023
Dear Thierry, Warm greetings from the entire Steigenberger Nile Palace Team and thank you for your warm words of appreciation and recommendation. We are delighted to know that you encountered true Hospitality and we contributed to a beautiful family vacation. It was an absolute pleasure to be of service and we are looking forward to serving you again soon. With best regards, Wael Makahleh General Manager

6/10 - Được

Omer

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ
Poor wifi. Amazing breakfast buffet but expensive. There is no Ala carte option for breakfast not any near by restaurants
Lưu trú 2 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 26/12/2023
Dear Omer,Warm greetings from the Steigenberger Nile Palace Team and thank you for choosing our hotel for your Luxor visit. I apologize that we did not meet your expectations; your comment about the WiFi has been discussed with our IT department. Concerning the a la carte breakfast: this is available on our Room Service menu and it is always possible to ask our chefs team for a specific item that is missing from our buffet. We hope you will consider staying with us again soon so we can serve you better.With best regards, Wael Makahleh General Manager

10/10 - Xuất sắc

Felisha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 21/12/2023
Dear Felisha,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are delighted to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Yim Ming

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A nice experience
A very well equipped hotel with nice restaurants and bar, and also a swimming pool. Somehow it’s quite difficult to find some nice restaurants in Luxor though it’s a touristique spot, so I’m happy that I can find some good food here. There’s live music every night in the courtyard, surprisingly. The staff are friendly too.
Lưu trú 2 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 17/12/2023
Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you for sharing your appreciation. We are delighted to know that we exceeded your expectations and our facilities provided everything for a relaxing time after long days of exploring our beautiful Luxor. It was a pleasure to be of service and we are looking forward to serve you again soon. With best regards, Wael Makahleh General Manager

10/10 - Xuất sắc

John Michael, Saint Louis

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really enjoyed my stay here- great location and staff really excellent. The front desk, room service and pool staff were really friendly and efficient. The entertainment in the courtyard was nice wi the two Egyptian women, one on violin; one on sax which was interesting and tasteful. Great place all around!
Lưu trú 2 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 17/12/2023
Dear John Michael,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your warm words of appreciation and recommendation. We are delighted to know you encountered true Egyptian hospitality and enjoyed every aspect of your visit. It was a pleasure to be of service and we are looking forward to your next stay.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Feroz

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel on Nile River
Very nice hotel with excellent friendly staff. Location is great.
Lưu trú 2 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 11/12/2023
Dear Feroz,Warm greetings from the Steigenberger Nile Palace Hotel Team and thank you very much for your warm words of appreciation and recommendation. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

MR T G

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect hotel. I'll stay again.
The bile view room was fantastic. Quiet, clean, comfortable and relaxing. The staff were professional and everyone spoke good English. The restaurants were all great and also good value compared to the UK. Breakfast was a paid extra but worth it as the buffet and chefs were top class.
Lưu trú 3 đêm vào Tháng 12, 2023
Wael Makahleh trả lời vào 10/12/2023
Dear Mr TG, Warm greetings from the Steigenberger Nile Palace Team and thank you for your warm words of appreciation and recommendation. We are delighted to know that you encountered true Hospitality and enjoyed every aspect of your visit. It was a pleasure to be of service and we are looking forward to serve you again soon. With best regards, Wael Makahleh General Manager

8/10 - Tốt

Jennifer

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the old being well maintained and kept its classy charm
Lưu trú 3 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 10/12/2023
Dear Jennifer, Warm greetings from the Steigenberger Nile Palace Team and thank you for your words of appreciation towards our latest renovation. We are delighted to know that you enjoyed your visit; it was a pleasure to be of service and we are looking forward to serve you again soon. With best regards, Wael Makahleh General Manager

10/10 - Xuất sắc

Dennis Jesper

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel, close to everything and with really nice options to just chill by the pool and to enjoy a magnificent sunset
Lưu trú 2 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 28/11/2023
Dear Dennis Jesper,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your warm words of appreciation. We are delighted to know that we contributed to a magnificent vacation and you enjoyed every aspect of your visit. Thank you very much for your recommendation; we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Anelisse

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a very good time at this hotel. Excellent staff and clean rooms with beautiful views over the Nile river.
Lưu trú 1 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 28/11/2023
Dear Anelisse,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your warm words of appreciation. We are delighted to know that you enjoyed our unique location on the banks of the river Nile. Thank you very much for your recommendation; we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Carlos

Đi theo nhóm
Todo excelente, servicios, alberca, restaurantes, et. Los servidores excelentes y de buena disposición.
Lưu trú 3 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 21/11/2023
Dear Guest, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing an excellent experience and recommendation. We are delighted to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 16/11/2023
Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for rating your experience. We are happy to know you enjoyed your visit and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

10/10 - Xuất sắc

Yunhua

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful 5-star.
Beautiful hotel on the Nile. Great view. Good restaurants. Really enjoyed walking in the garden. Room is modern and luxury.
Lưu trú 1 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 12/11/2023
Dear Yunhua,Warm greetings from the Steigenberger Nile Palace Team and thank you for choosing our hotel to spend your precious vacation. We are delighted to know that we exceeded your expectations and contributed to a tranquil holiday. It was our pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager

6/10 - Được

Takeshi

Khách đi công tác
Lưu trú 3 đêm vào Tháng 11, 2023
Wael Makahleh trả lời vào 09/11/2023
Dear Takeshi,Warm greetings from the Steigenberger Nile Palace and thank you very much for rating your experience. I am sorry to learn that we did not meet your expectations and would be interested to learn about your experience to leave this review. I invite you to reach out to us to share your comments. We hope you will consider staying with us again to have the opportunity to serve you better.With best regards,Wael MakahlehGeneral Manager