Khách sạn Khu Resort Núi Madarao , Iiyama

"Delightfully friendly and kind hosts. Very clean place. Simple rooms, with everything you need, and shared washrooms. Nice breakfast. The shuttle to the lift is nice (although also easily walkeable in 10-15 minutes). The onsen bath downstairs is a definite bonus."

"The young owners of this property are very sweet, kind and really try to be helpful. They seemed that had not quite got the hang of being proprietors, but they are very likable. Compared to other places we stayed cluttered with not quite the same and amenities. The owner was very helpful when we got stuck in snow bank during a snowstorm via messages. If you get a chance, listen to Echo play the piano "

"Amazing breakfast!"

"Right beside Nagano station, making it convenience to take trains. Room can take a bit of renovation, still clean and useful."

"Excellent location and helpful, courteous staff."

"NOT ENOUGH SHELVINGS TO STORE THINGS SUCH AS MAKEUPS"

"Grandという事でちょっと格上のルートインでした。フロントの方も丁寧な対応に安心感がありました。 お部屋も普段のルートインよりちょっと広め。 あとお風呂。女湯ですが、シャワーヘッドとドライヤーが全てRefa。選べるシャンプーも何セットかありました。 また、天然温泉。 ビジネスホテルなのに大満足です。 ありがとうございました。"

"田舎のローカル駅近くにあるホテルでしたが、駅前は思ったより栄えていて人通りもある。不思議なエリア、ホテルの設備は古いですが、フロントスタッフの方のご対応、朝食レストランでのスタッフの方の対応は、星が付くと思われる素晴らしい対応でした。また泊まりたいと思いました。"

"Thankyou for helping me so much with the black cat luggage service! Incredible location very close to the station, close to so much Incredible shopping and food, arcades, purikura, I didnt need to leave the area, everything was walkable and safe and omg Dormy i miss you! Oh and breakfast was so much more than i could have hoped for, many options fora traditional Japanese breakfast. Get new pillows. Dormy your pillows are terrible I still love you, but I need a better pillow, yours are...

"Very good staff and clean rooms"

"The hotel is overpriced for the quality of room. We had two rooms, both were “non-smoking” but one of the rooms smelled so badly of smoke that with even using the room spray and the air ionizer I could not get rid of the over whelming smell - it had an ashtray in the room so it was NOT a “non-smoking” room. … hard to communicate with the staff"