Khách sạn gần Khu trượt tuyết Maiko tại Minamiuonuma

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"初グランピングこちらにして大正解でした！ 何よりホテルの方のフロントの方の対応がとても快く温かな気持ちになれた旅でした。"

"No checkin staff, had to find cleaner and she didnt speak english or japanese,. Beds where 2 flat futons, heating doesnt start till 5pm, it was freezing in the building, internet doesnt work and towel was very small and thin, not for drying bigger bodies,had to go buy some towels kitchen is small microwave not as pictured, just 2 very thin futons,no heating"

"Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! "

"施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。"

"お部屋、食事、お風呂、全て満足です。"

"夕食バイキングのローストビーフとイチゴショートケーキは、うたっているだけあって美味しかったです。あとは普通かな。施設は全体的に古さは感じるもののニューオータニだけありスタッフは感じが良いです。部屋着は浴衣じゃないものにして欲しいですね。"

"Always love coming here during the winter time for the slopes"

"綺麗で良かったです。"

"被客房人員質疑自己找不到備用衛生紙 , 感覺真的很不好"

"공간과 미식의 아름다움을 알려주는 곳입니다. 늦가을의 정취를 보았는데 눈 내린 겨울도 기대가 됩니다!"

"The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet"

"It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. "

"温泉の露天が茶室の様な仕様と、和室からホタルが舞っているように見える寝湯がとても良かった。サウナもあるが水風呂はなかった。客室は広くてキレイでとても良かったが、4人宿泊で洗面のコッブが2つしか無かった。素泊まりだったせいか湯沸かしポットが無くて残念だったが総じて満足。"

"食事、客室、施設からおもてなしまで、全てが上質な旅館でした。"