Khách sạn Makronissos , Ayia Napa

"This apartment has so much potential, but it's been neglected over several years, and is uncomfortable. We didn't enjoy our stay. The only plus points are the balcony, the location, and the spacious size of the apartment. Kitchen sink - no hot water, only one of the taps worked. Cooker - no rails in the oven, no oven trays. This meant you couldn't use the oven, not even to heat a pizza. I assume this was deliberate to avoid cleaning costs. But it's unfair on the customers who want to cook at...

"The patio was as large as the apartment and a great view of the sea. The unit needs some work (bathroom smells) and the occasional bug will be seen but all in all we enjoyed our stay and would recommend. Close to everything between two beaches and by great restaurants. "

"These staff guys don’t know what they doing. They misguided the guests and they don’t even have proper communication between the staff. They make me to run through 4 public buildings to find my apartment and finally when found it was totally different than what was texted me. Unbelievably the shared bathroom toilet door can’t be closed from inside and no-one there to get addressed any problem. For noisy and non-working air-con I don’t complain because property was cheap"

"This booking was an absolute DISASTER, we contacted the manager 3 days out asking for check in earlier than 1500, they said it was alright, apon arriving, they had changed their answer and said we couldn't check in until 1500 again, then shortly after that with much dead ended communication responded that we may check in. the code provided for the key box was the wrong code for every keybox on the premises, we notified the manager and they sent us a YouTube video giving us directions to another...

"We booked a room for my wife, our teenage son and I. But When we arrived late in the evening we discovered that we only got two beds. So I had to call for them to get another bed. They were very quick to fix this. However, they forgot to add pillow and a blanket. I called them the follwing day, but we did not get blanket nor pillow. Only linens came. So it must have been some miscommunication, probably on my behalf. Also, there were no coat hangers in our room and nothing to hang our clothes...

"Nightmarish experience. Booked this unit and received the instructions to get the key from a deposit box. There was no key and the unit was occupied. After trying several phone numbers, the person responsible walked out of the next building and claimed he has cancelled the reservation because Expedia won't let him charge a cleaning fee and that he won't be working with Expedia anymore. I received no cancellation notice. During all that my family and I were stranded for an hour on the street...