"When I got to the location, it came out that my reservation was for the wrong day, but before we even figured that out, the night staff could not get on the computer without calling and getting help he could not figure out how to use his own system he had to have somebody over the phone talking him through how to use it and then when it came out that it was the wrong day due to an issue with a third-party app. I asked if we could change it because it was past midnight to the current day and we stay that night. He would not do it. He refused to let me do it that way because it was past the night, which the app was willing to let me switch it to the 15th and let me stay there, but he was not, and then they would refuse to give me back my money. He sided the app and he could not give the money back because of the app. The app said that they had to go to the owner and the owner had to decide. He said he was the owner. The owner said it was the app fault we could not get our money back. The app said it was his fault. Worst experience I’ve ever had at a hotel would not recommend anybody else. Staff is terrible and management is terrible."
"Had to wait 20 minutes after arrival because the room i booked was not even clean. The night desk girl said she was going to talk to them about a refund in the morning but of course that didn't happen. Overall dissatisfied with this hotel.would not recommend staying here at all."
"Motel 6 in Marshalltown, Iowa was honestly one of the worst hotel experiences we’ve had.
When you arrive, there is no staffed front desk. Instead, you’re greeted by security cameras and a sign telling you to call the front desk number. A man answered with “What do you want?” instead of anything remotely welcoming. After standing in a hot, non-air-conditioned lobby for about five minutes, he drove up from another location and checked us in.
The room itself was barely acceptable. There were holes in the walls, cigarette burn holes in the bedspread, dirty surfaces that clearly hadn’t been wiped down, and only two tiny pillows on the bed. My wife asked for two more pillows and was initially told no, despite the motel appearing nearly empty.
Eventually he brought two larger pillows and came into the room to look at the issues. His response was basically, “It is what it is.”
The shower curtain rod is mounted so poorly the curtain sticks to you while showering. There was no shampoo provided, just two tiny soap bars. One towel even had stains on it. I also killed two spiders during our stay.
To be fair, the TV, mini fridge, and air conditioning worked.
But there are absolutely no amenities here. No coffee, no breakfast, and no hospitality. At nearly $90 after taxes, this felt like a $40 roadside motel at best. This is exactly the kind of experience that gives older budget hotels a bad reputation."
Yes, there are holiday rentals close to the most popular sights in Malcom, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Malcom?
Explore the area and family-friendly sights such as Arbor Lake, or get out into nature at a spot like Diamond Lake Park. Lake Ponderosa and Grinnell College are a couple of places you'll find in the wider area.
What’s a holiday rental in Malcom like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Malcom. Holiday rentals offer amenities like kitchens and laundry facilities so you'll have everything you want. If you're concerned about a sanitised environment, a holiday rental can offer a sense of privacy away from shared hotel lifts and busy front desks while still allowing you the experience of travel. You'll also have more space in a holiday rental than in a hotel, which makes a holiday rental a great option for small groups.
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