"Poor front desk management and ridiculous extra fees. Really disappointing stay here, mostly because of how poorly managed the front desk is. Right when we checked in, they tried to charge us for breakfast even though our booking clearly included it. On top of that, we arrived around 1:20 PM and they tried to charge us over 70 USD for an early check in. When we pointed out that their own registration showed 40, they couldn't even explain the difference and just blamed "taxes." To make matters...
"There was an issue with my booking when I arrived. When the staff couldn't help me, they contacted the owner who quickly arrived from another location to help. She was able to find the issue. Due to confusion they didn't have a room available but she was very nice to help me find another hotel she took me to a number of them that I was able to look around and find one that I liked. And she took care of everything.
Although I didn't stay in the place I did take a look at the amenities it's a...
"We had just finished hiking five days the Salkantay and had full intentions of just relaxing for four days and it was absolutely perfect. The view from our room was fabulous. The bed was very comfortable. The staff very kind but the managers went above and beyond and make you feel at home. The food, wow the food was just exceptional. we ate every meal there and it was all so lovely. We hung out on in the beach chairs and swam by the pool each day. We would definitely come back for another visit."
"La limpieza de la habitación está ok , la tina de hidromasajes tiene problemas de baja presión de agua fría , pero con algo de paciencia se llena y funciona bien"
Giá thấp nhất mỗi đêm dựa trên kết quả tìm kiếm trong vòng 24 giờ qua cho 1 đêm lưu trú cho 2 người lớn. Giá và tình trạng phòng có thể thay đổi. Có thể áp dụng điều khoản bổ sung.