"Last two years it was excellent from service staff and the room but I came in a day late and informed them about it. It wasn’t the usual happy reassuring greeting at the front desk.. It was just a job get done. Room, no slippers, no was cloth/face towel in which I was always provide in the past two years I booked in. And when I ask they don’t know what a wash cloth was. So I use hand towel to scrub myself off during shower. Anyways thank u for accommodation for the past 3 years. "