Khách sạn Marshall

"The room was not clean and the staff was not rest Respect"

"The staff was amazing! They are very thorough and helpful! Breakfast was fantastic! Will come back!"

"Parking easy, convenient. Breakfast good, fresh lots of choices. Room was clean and bedding comfortable. Convenient to highway and to town. Bathroom door did not latch. "

"If I could give the front desk a "0" star they wouldn't deserve that. At check in the desk clerk was super Unfriendly and not helpful. When we get to my room we discovered there was only one towel thus causing us to call the front desk to request more towels only to be told that 'I would have to come down to get them". We wanted to clean up before going to dinner. I asked for a manager in regards to that and other issues only to be told no management person would be available until the next day...

"Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. "

"Filthy dirty. The vents are caked in dust/dirt. Looks like black mold in the rooms that have been painted over. The entire building REEKS of marijuana. Very poorly maintained. It was so bad we almost left but it was late when we checked in and we were tired. Would never return or recommend staying here!"

"In a word: shabby. But it was pretty clean, and they do allow pets. But if you're looking for anything more than that, you will be disappointed. Flat pillows, exposed wires, not enough room to close the bathroom door , uneven bathroom floor, and battered furniture."

"Did not stay $100 night for us. when I got there it was another $145 for our dog ridiculous"

"Super nice staff. I found this place after a paid booking was cancelled at another hotel. A little further out that I would like but it was worth it. I got to check out some local bars in Charlotte. A big shout out to Frank. He checked me in and the other staff was very friendly. If you want something clean, inexpensive and not a bad drive to MSU, check out this place."

"The staff was extremely kind and helpful, especially the young man running the front desk (and operating everything at breakfast). He obviously takes great care in his job and wants to make sure customers are well taken care of, which is always good to see. The building is aged, but appropriate for the price, especially with the service provided."

"The room was very clean and a nice comfortable bed. Pillow was as outstanding. The staff was very attentive to our questions about the property and the surroundings. What was a nice surprise was the full breakfast in the morning. Not too many places do that. Overall no complaints with the hotel and we will stay there again."

"Didn’t even check in. Pulled into the parking lot and noticed that the windows were busted out of at least 3 of the rooms. Felt very unsafe. Boyfriend went in and checked the lobby and was going to have host show us a room but the lobby was absolutely nasty. We ended up going in and talking to the host and he told me he had already cancelled my booking because the card I used to hold the room didn’t go through. Remind you I use this card only to hold rooms and then use my actual card to pay for...

"Our room was large, comfortable and clean. I appreciated the Dove shampoo, conditioner, body wash and lotion. The front desk staff was friendly as was Mindy in the breakfast room. Really nice breakfast too! Easy interstate access. We’ll stay here again!"

"Tv in room didn't work not -a big deal,but our only option was to switch to a less valued room with no price adjustment because we booked 3rd party or check out for a full refund at 730pm. We decided to stay simce it was a 2 night trip. No elevator at all on the property. There's a "bar" but was never opened even at stated hours. The room was outdated, old carpet, and the more we stayed the dirtier we realized the room was. Breakfast was gross, biscuits and gravy were tasteless and the gravy...

"The room was clean, one plug in didnt work and a bulb missing in bathroom. The bed was hard to sleep on. Overall a nice place."

"This hotel was amazing! Did not utilize the breakfast but it was great for our stay!"

"Rooms dirty, no soap, toilet seat loose, room phone dead, Elevator not working. We had a room on the 3rd floor. I have stayed there over 20 times and the quality has declined every visit. This was our last stay"