6/10 - Được
Chanel
Đi cùng gia đình
24/04/2025
For a Ritz Carlton, I was expecting a lot more & also the fact that it was much more expensive than other five star hotels nearby. The breakfast option was dismal. It got very boring after the second day and we were there for four days. Unlike other hotels and resorts of this grade, it was just selected options on the menu, same thing everyday. It was not a buffet selection of breakfast that we were used to at five star hotels and resorts.
Lottie at check in also wasn’t that helpful, and missed any check in notes we made when we booked. We were pre-celebrating my partner’s 50th and our baby’s early birthday, so little details like that went unnoticed. Other staff members were fine, one even gave our baby a toy, she also works at check in counter.
The pool and bathroom areas could have been cleaned more regularly. We asked for our bed sheets to be changed, they weren’t. The complimentary water bottles were pretty cheap and in paper box…
Overall, great location but not the five star feeling we were expecting to get and is used to.
Chanel
Lưu trú 3 đêm vào Tháng 4, 2025