Khách sạn gần Melinh Plaza tại Hà Nội

"I am writing to formally express my profound disappointment and outrage regarding a recent hotel stay booked through platform . The experience was nothing short of a nightmare, severely impacting my travel and well-being, and reflects an unacceptable standard of service from both the property and, regrettably, from Expedia's customer support.Upon my arrival, the pervasive lack of cleanliness was immediately apparent and deeply concerning. The room, particularly the floor, was visibly dirty, and...

"This hotel is a scam place. We booked a trip to Hanoi via Expedia on March 19, 2026. We planned to stay there for two days. However, the place was faulty in its advertising. The smell was so bad, like it was old and moldy. We entered the room for just 5 minutes and we left. We had to book a different hotel due to the fact that the hotel is not in good condition to serve customers. I reported this problem to the front desk staff, stating that the pictures in their advertising on Expedia included...

"The hotel is ok for a 1 night stay. Very near the airport, but the rooms are a bit basic. Clean and friendly staff. "

"Best place to stay"

"Dịch vụ tốt và nhân viên lịch sự, hoà nhã, tốt bụng"

"Rất hài lòng"

"Was clean, cheap and near the airport. Good bang for the buck. I would stay again, perfect for airpor stay"

"Clean room would stay again"

"空港近くで24時間デスク対応可能で、 便利でした。"

"Room is very old, bad air inside room, there's big leak in the sink so our feet became very wet everytime we used the sink. The little restaurant in the neighbourhood wasn't very honest with our ordering, we felt cheated "

"Very good for the price"

"インターネットは快適で部屋は清潔でした。とりあえず宿泊したい方にオススメです。"

"Staff was super helpful and friendly and super convenient close by the aurport"

"Nice staff, clean room very close to airport and has a shuttle if you ask. Will be my new airport hotel. Food and coffee nearby. Quite neighborhood "

"Arrived to find out my stay was not possible due to essential works taking place. I was upset as I desperately needed some sleep after a long journey. In all fairness the owner found me alternative accommodation close by at no additional cost to myself."