Khách sạn gần Melinh Plaza tại Hà Nội

"I am writing to formally express my profound disappointment and outrage regarding a recent hotel stay booked through platform . The experience was nothing short of a nightmare, severely impacting my travel and well-being, and reflects an unacceptable standard of service from both the property and, regrettably, from Expedia's customer support.Upon my arrival, the pervasive lack of cleanliness was immediately apparent and deeply concerning. The room, particularly the floor, was visibly dirty, and...

"This hotel is a scam place. We booked a trip to Hanoi via Expedia on March 19, 2026. We planned to stay there for two days. However, the place was faulty in its advertising. The smell was so bad, like it was old and moldy. We entered the room for just 5 minutes and we left. We had to book a different hotel due to the fact that the hotel is not in good condition to serve customers. I reported this problem to the front desk staff, stating that the pictures in their advertising on Expedia included...

"The hotel is ok for a 1 night stay. Very near the airport, but the rooms are a bit basic. Clean and friendly staff. "

"Staff are very nice and accomodating. However the aircondition doesnt fully cool the whole room. "

"This was a family-run hotel. The room was small, but mine was upgraded to one with a balcony with soundproof balcony doors. One minor downside was the strong perfume scent in the room."

"新しいので部屋はとても綺麗。アメニティもひと通り整っている。 ファミリールームでキングサイズ2台に4人宿泊。大人2人寝ても充分なベッドの広さ。 シャワーは仕切りや湯船がないので、洗面トイレに水が飛び散る。 （ハノイに比べたら、近くにあまり飲食店がない。売店も小さいのが数店舗あるが価格表記がなく、観光客価格と住民価格を使い分けている感じ。） 飛行機を乗るための繋ぎとして宿泊するには便利なホテル。空港からGRABで5分〜10分。早朝でもすぐにつかまるし問題なく移動可能。"

"smaller, more affordable hotel, but honestly it ended up being one of my favorite experiences. The staff was a small team, but they really went above and beyond to make sure everything was taken care of. It felt way more personal than a big hotel they remembered my name, helped with recommendations, and made sure I was comfortable the entire time. The rooms were simple but clean and had everything I needed. If you’re looking for a budget-friendly place with great hospitality, this is definitely...

"朝食なし。空港までの帰りのサービスは無料で良い"

"We had a very comfortable one night stay at the Success Airport Hotel. The room was large, everything felt new and clean. The AC worked great. The staff were kind and helpful setting up a ride to the airport that came right on time. "

"空港近くで24時間デスク対応可能で、 便利でした。"

"Rất hài lòng"

"nhân viên thân thiện, vị trí nằm trong sân bay vì vậy an ninh rất an toàn, phù hợp với chuyến bay sớm hoặc tối muộn. Rất hài lòng về dịch vụ"

"Staff was super helpful and friendly and super convenient close by the aurport"

"perfect location, very close to airport, hotel is clean."

"Best place to stay"

"Dịch vụ tốt và nhân viên lịch sự, hoà nhã, tốt bụng"