Khách sạn gần Mercy Health Saint Mary's tại Grand Rapids

"Nice looking but needs some maintenance "

"Nice downtown location. Convenient access to the Van Andel Arena. Great parking structure for an additional fee. All staff extremely friendly. We had a very spacious room but it felt outdated with items showing a lot of wear and outlets not having USB or C charging stations. A lot of odd and different smells throughout the hotel. The bathroom was dark and not very clean. There was trash in the bathroom when we checked in. Water pressure was low. Overall it was decent place for what we needed. "

"This hotel was perfectly located. And beautiful all around "

"Everything was great! "

"the breakfast was great, the pool was very clean and the rooms were also. We had a room never the elevators and we could not hear a thing. very quite an nice"

"Michelle was wonderful at helping me plan this night for my two daughters and family."

"Fantastic! Clean, friendly, new! Breakfast was outstanding and the lady kept it full and clean. I would and will stay here again. "

"Nice staff, it was clean and everything functioned how it should."

"Breakfast fresh/ coffee old"

"Very clean"

"Yes "

"The restaurant and breakfast wasn't available. The place wasn't super clean. Found the workout areas were kind of limited. Not much for cable TV. Nothing to really watch other than local news and local television channels. "

"Normal hotel not a heart winning"

"The heater in one room had a gross smell and hadn’t been cleaned out in a very long time. Staff at the desk was rude and they made me get another room just because my niece and nephews had a few friends visiting. No one was allowed to use the pool if they weren’t guests and no one was allowed to visit unless it was under 2 hrs total. We canceled our reservation for the second night and found a more accommodating hotel to stay at. We will not be returning to a quality inn period. I would rather...

"I had to pay $40 for a pot and pan with lid and a can opener. I'm on vacation. Do you think i'm going to pack it in my luggage to bring it home? How ridiculous. If you are staying there 2 weeks or more, being able to use the stove to cook your food, because you don't want to eat out EVERY meal, should be able to have a pot and pan as part of the time that you are there, at no cost. If there less than 2 weeks, put a $40 hold on the cooking equipment at check-in and released the hold charge when...

"Welcoming to pets"

"The staff was super friendly. The hotel was clean. "

"The hot water didn’t work. I would like to have a refund this place was horrible."