Search Hotels Near Merida Tourism Office, Mérida

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"So it was so good because I like swimming with my family and friends. The staff were beyond amazing, courtesy and professional, a big shout out to Jose and Diego! I really enjoy my stay and this place will be my prefer accommodations ever time I visit Mérida! "

"Acter waiting an hour to check in, they took us to a dirty room. Then we were told it was 150 to park, then when we went to park, it changed to 175. The staff refused to help. After leaving because we had no other option with the car and our stuff, we tried to have expida contact them, the emailed and called with no response. Save your money and avoid. Worst experience we have ever had. "

"Old, got double charged….terrible experience "

"Great location. Great staff "

"Muy malo el hotel, fuga de agua, no mini bar, agua de cortesia habia q pedirla, piso del lobby sucio Jamás es un 5 star"

"It was pleaseant and in a good location"

"All the restaurants in this hotel were amazing. The food did not lack for flavor. Would recommend to anyone. The room was clean. Breakfast buffet was outstanding. The service in the hotel was fantastic. No one was ever rude to us. "

"The check-in was very poor as Wendy took a long time , gave off a vibe that she was displeased with us and only spoke with my wife. When we had problems with the room key not functioning, she told us that we had not closed the door correctly. When we mentioned that the water temperature in the shower cycled on its own from hot to cold to hot we were told how to operate the handle as if we had never used a shower before It also seems that security for strangers using elevators is also lax. There are other good hotels in the area such as the Hyatt and the Hilton. They are both superior "