Cottages in Metropolitan Borough of Sefton

"Clean room and beautiful environment"

"Excellent location to town centre. Lovely modern hotel."

"I love staying here when we visit Liverpool. I can’t fault it, it’s friendly, clean, the rooms are spacious and bathroom too. Breakfast is fabulous, such a variety of hot and cold. The staff are so pleasant and welcoming. "

"Breakfast was lovely however, we were in the Elizabeth Suite which was urgently in need of updating and a good clean. The bed was horrendous, like sleeping on a brick. It would have been nice to have a coffee machine in the bar area for when the bar was closed in the mornings. Be warned, parking in horrendous when its busy. Had to park my vehicle well away from the hotel due to lack of spaces."

"All good. The room had a bathroom with assistive equipment. Not asked for. Difficult to use. Basin had no cold water to run a toothbrush under. Toilet was lower than normal. A very odd experience"

"Well worth the money, lovely breakfast lovely view of the beach"

"Lovely hotel everything what you needed was there for you."

"Very"

"Cold shower Lumpy bed Lumpy pillows Paper thin walls A very poor response to my upsetting experience from staff and no comments to try and listern or provide anything to address my concerns as an IHG member"