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"The hotel staff were really nice and very accomodating. The room is clean but it does need some refurbishing. The carpets trapped a very musky smell. The water in the shower would only heat at very low pressures. They charged an additional room service fee which only 3$ but i think that should have been charged in booking. They do have a gym and laundry which is nice. "

"bedroom design was like a cruise ship cabin but not quite as big, the bed filled the room from wall to wall and was difficult for two pensioners to maneuver around"

"All was nice. The only issue we faced was that the water wasnt draining after my shower."

"Very clean ambiance. Nice and helpful professional staff"

"The hotel is nice, but the service was not the best.It felt understaffed."

"My friend and I stayed for two nights prior to embarking on a cruise. The hotel was a very nice place to stay, easily walkable to shops and restaurants downtown. It’s a short uber ride to south beach and the cruise ports. Great restaurant on site. Front desk staff was welcoming and helpful when we had questions. Would stay there again. "

"Super hotel "

"The hotel was great and the staff were lovely but they changed our room without telling us then refused to refund us for that. They gave us another room and “discounted” us the different between the room we booked and the one we got so essentially I paid full price for a room I didn’t book. He was not accommodating at all. "

"We enjoyed staying here The first day we went up and used the roof terrace, pool and bar. Such an enjoyable experience, it’s so pretty Unfortunately for the rest of our stay it was closed for repairs The staff were very helpful and gave us a complimentary breakfast for the inconvenience The location is good, easy to walk around Overall a great stay"