4/10 - Kém
Janette
Đi cùng gia đình
18/06/2025
WHEN WE ARRIVED AT THE PROPERTY IT WAS NOT CLEANED. I HAD TO CLEAN IT MYSELF!
THERE WAS ONLY 1 TOWEL PROVIDED PER PERSON FOR THE SHOWER FOR OUR WHOLE STAY AND WE HAD TO REUSE THAT SAME TOWEL THE WHOLE TIME WE WERE THERE...
THERE WAS A ROACH WALKING ON THE CEILING.
SOME FLOOR TILES BY THE KITCHEN WERE BROKEN
THE KITCHEN LIGHT WAS BROKEN THE ENTIRE 4 DAYS THAT WE WERE THERE. WE REQUESTED TO GET IT CHECK OUT BUT WE WERE IGNORED. UNTIL MY HUSBAND WALKED OUTSIDE LOOKING FOR THE MAINTENANCE MAN, HE CAME TO CHECK IT OUT AND CLAIMED THAT IT NEEDS AN ELECTRICIAN AND COULDNT GET ONE DURING OUR STAY. THEREFORE WE STAYED WITH NO KITCHEN LIGHT, WHILE COOKING IT WAS HAZARDOUS AS WE COULDNT SEE ANYTHING. I HAD TO BUY CANDLES TO BE ABLE TO SEE SOME.
I SENT TEXTS TO THE OWNER OF THE PROPERTY AND ASKED FOR A REFUND JUST ATLEAST FOR THE "PROPERTY FEE" HOWEVER ALL MY TEXTS AND CALLS WERE IGNORED. NO RESPONSE.
CUSTOMER SERVICE WAS HORRIBLE!!!! VERY IRRESPONSIBLE OF THE OWNERS.
Janette
Lưu trú 3 đêm vào Tháng 6, 2025