4/10 - Kém
Juanita
Đi cùng gia đình
30/01/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
From the start, the experience was disappointing. We received an excessive number of messages about check-in and check-out times, repeatedly asking when we would arrive and leave. It felt intrusive and unnecessary, as if they were doing us a favor rather than providing a service.
The TV in the room did not work. While we don’t usually watch TV, it’s still unacceptable for basic amenities to be nonfunctional.
The most serious issue happened during the night. There were loud noises in the hallways, doors banging until early morning, and—most concerning—someone attempted to enter our room through the connecting door while we were asleep. This was extremely unsettling and made us feel unsafe.
The next morning, we reported this to the front desk. The response was dismissive; we were simply asked whether we had called security, with no concern or follow-up. Guest safety should not feel like the guest’s responsibility.
Overall, I do not recommend this place. There are many better options nearby with professional staff, proper security, and much better service and amenities.
Juanita
Lưu trú 2 đêm vào Tháng 1, 2026
