4/10 - Kém
Destini
16/12/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
IF I COULD GIVE THIS PLACE 0 STARS I WOULD! AWFUL EXPERIENCE- AVOID THIS PLACE AT ALL COSTS!
I recently stayed at this hotel, and I am beyond disgusted and furious. Although it was the cheaper option and was located in a great location where everything happens. The experience was absolutely horrendous from the very beginning. First, they outright lie about check-in times. I was told over the phone that I could check in early before 12 for $90 or after 12 for $50. But when I arrived and tried to check in early, they completely reneged on their promise! Talk about unprofessional!
Once I finally made it to my room, I was appalled. The room looked NOTHING like the pictures online—more like a rundown motel than a hotel! The phone in the room didn’t work, the TV remote was broken, and only a couple of the electrical outlets had any power. To top it off, there was mold on the shower ceiling and barely any space for clothes in the nonexistent closet.
The elevator experience was one for the books—only capable of holding three people at a time, it was tiny and constantly malfunctioning. We were left stranded when they turned off the water due to a burst pipe and didn’t bother to notify any guests until we inquired.
And let’s talk about the beds. They have BEDBUGS! I reported it to the front desk, and guess what? They didn’t even seem surprised! I arrived with no bites and left with multiple welts and skin irritations all over my body. After requesting a room transfer, I thought
Destini
Lưu trú 4 đêm vào Tháng 12, 2025
