4/10 - Kém
Kelsey
Đi cùng gia đình và trẻ nhỏ
21/02/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we arrived at the hotel the appearance in the lobby/breakfast area was disgusting. There was a neon yellow stained towel sitting under the table, crumbs EVERYWHERE & the seats were all stained with god knows what (I took pictures to prove it). The staff were less than friendly and seemed annoyed to have to wait on us. The pool was closed & the outside door locked if you didn’t prop it open and no staff was around to let us in until our friends arrived for their check in. The only options for breakfast were chewy granola bars and small prepackaged muffins. We arrived at 2:50 and our room was not ready, which we understood as it was not check in time yet……but at 3:40 when I asked if our room was ready after sitting in the lobby for almost an hour with no acknowledgment from any staff we were told the room we booked & paid for was not but a different one was. We took it because we were sick of waiting in the lobby but the girl at the counter told us she could not comp us for the room we were actually given. The reviews we saw on Expedia were extremely misleading and I would absolutely not stay here again.
Kelsey
Lưu trú 1 đêm vào Tháng 2, 2026
