2/10 - Tồi
Juan Diego, Salinas
Đi cùng gia đình
17/11/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ
This was my first trip to Miami. Was expecting a peaceful vacation. First off flight was fine. Not sure why flight and hotel do not communicate to ensure passenger arriving will have room accommodation within a decent time of arrival. Got in at 7:45am room not ready till 4:30 even after I was told 12pm. Rented a car to go sleep in a parking garage with my family to kill time. Very unpleasant. We had booked boat trips and dinner so we really did not get into our room until 9 pm. As soon as we get in it looked great. Looks deceived. Now tired wanting to crash out from California.we go to open pullout for kids and there’s a used tampon. Took them almost an hour to get up with foldables. Not sure why we were not offered another room or something. Did not recieve a call from management or anything. For the type of money paid at a property of its stature you would assume it would be way more hospitable. The fact that a blood born pathogen was in the room. You would expect something to be done. First and last stay form me and my family.
Juan Diego
Lưu trú 2 đêm vào Tháng 11, 2025
