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"Room was very clean, staff was friendly. It's the perfect little room if you plan on spending most of your time exploring the city!"

"The staff at this hotel were amazing. Staff helped us with whatever was needed. The hotel is well cared for & inviting. The staff at the marketplace were not very accommodating & prices were super high for what was purchased. The room was great & the housekeeping staff provided many things we needed. However, after two of the 4 night stay, we didn’t receive a room cleaning or weren’t asked about it. Weird. The location is exceptional & made traveling the city very convenient. "

"There is a additional charge for "destination fee" 35$ + taxes per person at night. They should inform about that before the reservation but no"

"Loved it "

"Extra charges and front desk staff were very rude and disrespectful. I requested the manager. Front desk staff tried to shame me for using a 3rd party to book at a lesser cost, and I should have booked directly with the hotel and paid the regular cost." No room servicing at all. Had to call and request amenities daily. Needed maintenance to come service the toilet that would not flush. The phone in the room did not work to call for service. Had to go to the front desk every day to request clean towels."

"Best sheets ever! Dontae on desk staff very helpful. Great views from room."

"Room was clean, staff was attentive and kind, housekeeping came quick. The only issue we had was the elevator. Took a very long time to get to our floor and when we were on it it would open on random floors and no one was there. "

"Excellent location just steps from Times Square, with easy access to restaurants and shops, yet tucked away enough to escape the noise. The rooms were clean and the beds were incredibly comfortable — perfect for resting after a busy day in the city. Highly recommend for anyone wanting the best of Times Square without the chaos!"

"We had a great time and everyone was very helpful"