Search Hotels Near Mid-Continent Public Library - Weston, Kansas City

"Beautiful property, extremely clean and well maintained. Excellent customer service by front desk staff who assisted me with my reservation due to my own booking error."

"The hotel was perfect for the one night stay my family needed. Check in was speedy, room was clean and breakfast was great."

"The room was very nice and clean. The staff were very helpful."

"Nice, new updates!"

"We’ve always enjoyed staying at Embassy Suites, but it just isn’t what it used to be. In the past I felt it was worth paying a little more for amenities, but the evening reception is now so limited. Two very weak drinks and very minimal snacks. The breakfast used to be amazing, but now, with the exception of of the cooked to order omelets, it’s less than average. Sadly, I just don’t think it’s worth it anymore!"

"The person at the desk when I checked in was very nice and informative. The next moring when I went to check out and tell her/them about an issue woth something were not. I stood at the desk for a few minutes before a clerk with gray hair ignored me and another dark haired young girl was on the phone. Not only was I ignored but, when the oher clerk got off the phone they started talking to each other like I wasn't standing right in front of them. This made me feel not welcome, and that whatever it was I (the paying customer) needed something didn't matter. Basic customer service would have been the lady counting her drawer "look up and Acknowledge I was standing there and say "I'll be right with you". Instead of ignoring me llike I wasn't there. This infuriated me. And I made it known that it did. They both just stood there staring at me and never apologized. I told them that I was to stay there again on my way back to FL but I had to rethink canceling because of the lack of service I received the morning of my check out. The issue with the room was that the blow dryer was sticky and gross. It needed to be replaced OR cleaned off really good. I left it on the bathroom sing with a note stating what was wrong with it. I do hope this issue was taken care of and not ignored like I was. "

"The staff is incredibly kind and helpful!! We took the shuttle to the airport, everything went smoothly!"

"The staff was very helpful. The room was great and the property was perfect for why we were there."

"Very pleasant and easy booking"