Khách sạn Mitchel Troy

"Google Maps took me to an adjacent road, Common Road, which I drove up looking for the guest house. I asked a gardener who said they thought it might be next door. I drove back onto the main road and saw a small lane on the right and a sign propped against the wall showing Church Farm guest house. There was no sign for anyone coming from Abergavenny, like me. There were 2 front doors and I rang the wrong bell as there was no sign. We were told there was a dining room and when we came down for...

"Staff were great, food good and great location would return."

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Decent room and staff"

"Lovely, clean, comfortable property with friendly owners. Breakfast was great quality too. The property is a short way from Abergavenney, surrounded by countryside - so very peaceful. A very relaxing stay."

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"no issues"

"The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

"Excelente"

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"Nice basic place to stay. It's a pity there is no vending machines for snacks and drinks or even ice. It was quiet during the night. Shower was very good. I stayed when we were having a heatwave so the room was extremely warm day and night. The fan provided did help thank you"

"NA"

"I fled from a domestic altercation. The staff ensured my safety and identity was protected and went over and above to ensure my needs were met. I can’t thank them enough for the professional compassion, humanity and kindness I was afforded. My room was a beautiful safe sanctuary , the hotel was a place to heal and recover in the spa pool and to relax on the balcony soaking up the sun fresh air and wonderful vista."

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Couldn't fault anything, lovely hotel in great setting. Staff very friendly and helpful"

"The room was clean but a few issues I found brown marks on the door frame of the bathroom maybe make up ? Also on the table there was stain drink cup marking and the shower glass has all marks on it there was cobwebs around lamps and bedside lampshades was dusty dirty and marked and one lamp didn’t work. The staff was lovely very helpful and friendly. Breakfast was lovely shame there was no tomato’s and only fault was the orange juice was warm. And staff was a bit slow at putting new fruit and...

"The food was nice, the staff were friendly however the hotel itself is on the main Hereford road and the noise all night was really loud and therefore we had 2 nights of unrest and no sleep. Unfortunately this would stop us going again"

"Overall pretty great, but definitely a few negatives. Cleanliness was not 100%, by a long shot. Room was incredibly hot, oh so unbearably hot. We opened the sliding door as it was cool outside, but then flooded our room with bugs (100's of them). Room was close to the "lake", aka still water pond. Hence all of the bugs. If you are going to book this hotel, definitely book away from the pond or do not come in the hotter summer months. Staff were awesome, exceptionally amazing."