Thank you for taking the time to review us. What can we do to ensure your next stay with us is worthy of a 5/5 rating?

Thank you for sharing, James.

Trudy, thank you for sharing. I apologize for the inconvenience you've experienced. We are excited about the completion of the project in the summer as well and looking forward to your return when that happens.

Thank you for sharing; I'll share it with our team so they can review our pool area and correct any necessary areas.

Thank you for the great feedback. I'm sorry about the sparkling wine. I will share your kind words with the entire team. We look forward to your continued loyalty as we complete our transformation.

Thank you so much! W're glad you werte able to take advantage of our location here in the heart of all that is Mobile!

Although your stay was short and sweet, I'm glad we were able to provide a nice place to lay your head. Come back and see us in July for the full experience!

We're glad you enjoyed your stay!

Thank you and our apologies for the loud Air conditioning unit. I will have my engineering team take a look for you. Thank you again and safe travels!

Thank you so much!

Thank you so much!

Thank you for taking the time to give such an excellent review! We are still undergoing our transformation process so be sure to check in with us t osee the finished result! Safe travels.

Thanks for the great review!

Thank you so much for the great review and for choosing us for your stay! We are proud we could be your oasis as you explored downtown Mobile. We hope you will explore further as this is not the way we see this beautiful and vibrant city!

It looks like we definitely impressed during your stay! Thank you so much for the wonderful review. We hope that if your travels bring you back to Mobile you will stop in and stay with us once again! Safe travels.

Thank you for your review! I will be sure to present this to the housekeeping team for review.

Thank you for the wonderful review!

Thank you so much!

Thanks so much for your review!

Thank you!

Thank you so much for the review! our apologies on the renovations going on but we promise the wait will be well worth it!

Thank you for the review! My apologies for the miscommunication on the extent of our renovation. We are doing all that we can to ensure that our property is up to date with an experience that guests wont soon forget. I am glad that our team was able to put their best foot forward in taking care of you and hope that we will see you again once renovation is complete! thank you again and have a great day.

Thank you so much for your feedback and my apologies for the things experienced during your stay . We do routinely send out an email blast to let guests know of our renovation moving closer to our rebirth as well as having the information listed in our hotel overview . We will do our best to ensure this information is relayed going forward.

Thank you for an excellent 5 star review!

Thank you much!

Thank you so much for your honest feedback. I am unsure of the chemical smell but will have my engineering team look into your room to see if they can find the culprit. As for parking, unfortunately, at this time we do not have onsite parking , but the lots used for private parking will be the same ones in use for the hotel. We are working to streamline the process and will have it implemented soon.

Thank you for the great review! we are almost through the process and look forward to welcoming you back!

Thank you so much for the wonderful review! We are just about ready to bring back all of those amenities even better than before. We hop that you will come back and see all of the wonderful progress being made soon!

Thank you for the 5 star review! Our apologies for the lack of snacks during your stay. As we approach completion of our renovations we will be phasing these items back in. We hope you will come back to see our progress.

Thank you for the awesome review! Be sure to come back to see us for an eye opening reimagining of the hotel experience!

Thank you for staying with us. We appreciate your valuable feedback.

Thank you for your valuable feedback. We look forward to welcoming you again. Have a great day!

We are happy we met your expectations. Thank you for your valuable feedback. Have a great day.

Thank you!

Thank you so much for the great review! I will be sure to share this information with Chaz and the team as I'm sure it will make their day. I will look into the microwaves situation to see what can be done going forward. Thank you again and have a great day!

Thank you for the review! we will strive to bring your next stay to a 5 star!

Thank you for your recent stay with us. We love hearing you had a great experience with our staff,. Thank you for the recommendation. We look forward to welcoming you again .

Muchas gracias por tus comentarios. Alertaré a Expedia que esta información debe cambiarse en su sitio web para evitar esta confusión en el futuro. Gracias de nuevo y que tengas un buen día.

Thank you for the great review!

Thank you!

Thank you for your feedback. I can assure you that we are very much still undergoing our rebirth process but will be ready to emerge soon even better than before . Please join us once again to see the difference a good polish can make!

Thank you!

Thank you for the great review! and very sorry about the construction team waking you up. This has been addressed with them .

Thank you for the review!

Thank you for your positive feedback. We look forward to seeing you again. Have a great day.

Thank you for the review!

Thank you!

Thank you!

Thank you!