Nhà khách tại Mole Valley

"Worse"

"The staff were really helpful, we had a problem with the room and they fixed it straight away. Excellent location for all transport, shops and amenities"

"The location is very convenient to St Pancras and King's Cross. The staff were so very friendly and accepted to keep my bag before check in. I had a unique single room. The toilet and shower were down the hall. But they were private for my room. (I had the key). The room and the situation regarding toilet/shower were very clearly described so I knew exactly what to expect. For the price, it was a great bargain. One more thing to mention is the breakfast, which was very good and made to order....

"I love this hotel. So much character and no up- charges for unnecessary pampering. It has everything you need for the price of a generic business lodge. I would stay here again and again."

"Good for the price, staff very helpful, breakfast was good."

"Get what you pay for but this was very budget En suite was so small it’s barely usable, whole place needs a revamp"

"We loved the hotel, the staff were lovely, breakfast was yummy, best croissants ever. The rooms were spacious enough but shower recess was small, not suitable for a larger person. Stairs are very narrow so not suitable for elderly people. Very close to Victoria Station for trains and buses. And walking distance to Buckingham Palace, that was amazing. Would like to thank the young lady with dark hair who worked in cafe as well as front desk. She was so lovely and accommodating. Over all I...

"Great staff, comfortable beds, room was a good size, fridge..which was handy, kettle with coffee in room. Quiet area. Shopping and restaurants very close along with the Paddington station. Easy access to tube and very close to Kensington Gardens. Hot water took a little to heat up. I’d definitely stay again"

"Nothing stood out as good. I was initially in room 3. There was not even a coat hook. I had nowhere to hang my shirts. There was also no bedside lamp and no lightswitch within reach of the bed. The shower had no bracket so was not self supporting. When I complained about this they did relocate me to Room 2 which had a functioning shower and did have a hanging rail. In both rooms, the amount of noise from the plumbing was very intrusive. I was woken at 4am by the very loud sounds of...

"Clean room"

"Hotel room included individual thermostats. Staff was exceptionally helpful and responsive. Breakfast staff was amazing and everything perfectly prepared and presented! Lift to rooms stairs down to the breakfast hall. Fridge and microwave also a safeIn the room. Shower door was located touching the sink made for a tight squeeze. Overall Highly recommended."