Khách sạn Monongah

"This hotel was a huge disappointment. We arrived at 8pm and checked into a uncleared room. Ther Front desk staff, who was the only staff on the property cleaned a room for us only to discover the toilet didn’t work and had to clean another room . We didn’t get into until 2 hours later. The reason was there was a shortage on housekeepers. The room itself was run down with little care. We felt so bad for the young staff as other guests were turned away because of dirty rooms."

"Room was very clean Staff was friendly and nice Reception area was old and dumpy couldn’t find a seat that was not stained or clean"

"Room was not clean. Toilet bowl had a lot of rust stains as if it wasn't cleaned for days. Room had a strange, pungent odor. Ran out of tissues immediately. One comforter had yellow stains. The chair was very stained, not suitable for sitting. Lightbulb missing in floor lamp. Worst of all, the top drawer of the bedside stand had an empty pack of cigarettes, empty pepsi bottle, dried sticky fluid and used straw. Disgusting! Complained to manager who did promised to follow up with Expedia and call...

"Everything was great"

"Nice place friendly person at the desk room was clean and it was packed but quiet"

"Great value for the price"

"Breakfast staff was excellent, very friendly. In room phones didn’t work."

"The room was very nice and clean with a great view of Morgantown! The staff was very friendly. "

"Everything was great"

"The hotel is currently undergoing renovations but everything was clean. Staff was helpful. Breakfast was included and was a good spread with many options. "

"The room was clean, the staff was friendly and helpful. The breakfast was good. Parking was free and easily accessible. The only issue was the hair dryer was busted and the bath tub was cracked on the bottom. The beds were comfortable and the cleanliness was outstanding."

"Room was huge and clean. Unfortunately for guests, there isn't any place to safely walk to for meals, although there are several places nearby. High traffic area. "

"Good stay"

"Check in personnel could have been friendlier & more helpful. Checkout personnel was very pleasant."

"good breakfast, easy parking"

"My family and I will not be back. The room was dirty when we arrived. There was a soda cap on the floor and a half eaten Slim Jim that my 10 month old daughter picked up. The utensils in the kitchen were dirty, especially the vegetables peeler. We were going to have breakfast in our hotel but chose to eat out as a result. For the price we paid for this hotel, I was really expecting higher quality."

"The property is old and not located in"

"They were doing construction ,that's what the desk clerk says as to why the filth. I never stayed there it was to unclean for us. The clerk was nice and honest so I appreciate that.The pictures that Expedia has is a hoax . They attempted to give us a room with a door that leads to the next room with some kind of chair against it with advanced notice that there may be a lot going on with the neighbors but just stuck it up. They couldnot/would not refund me or referral to sister company. I...

"Breakfast and coffee were excellent "