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"The Palace Hotel had great staff and the breakfast was wonderful. The only unusual aspect was you had to go downstairs to iron your clothes but that seems to be the norm in Italian hotels ."

"Good point; 1. The location was close to the train station (walkable). To be improved. 1. Unpleasant odor of the bath room. 2. Several big dents on the bathroom door."

"Hotel was clean, great location and staff was very knowledgeable and helpful. Would stay again if I returned."

"The whole stay was wonderful. Exceeded expectations in every way. Food was amazing quality & reasonably priced. Breakfast had everything you need and so fresh. Views and spa facilities were incredible. Couldn’t recommend enough. I am gluten free and only had to tell the restaurant once. The next day they remembered, freshly made gluten free bread every day. Gluten free nibbles with drinks. Perfect. Massive shout out and thank you to Luca P who made our last meal so special. Very attentive and attention to deal was second to none. Thank you Kurhaus for the most amazing stay. "

"Excellent breakfast choices and responsive staff. I lost my phone and the staff helped me communicate with someone who found it. The room had a magnificent view. We had dinner in the ristorante and the meal was creative and delicious. The staff are friendly and shared interesting information. "

"Beautiful views. Free parking."

"Great location. Lovely public spaces."

"This was our first vacation in a long time because my wife has a brain tumor and can't fly, but we finally took the time to go to Lake Como because it was a place she always wanted to visit. It starts off with us booking a handicap room by accident, and to DOWNGRADE to a cheaper room, reception asked for 150 euroes. We politely declined after a long battle over why we are paying for a downgraded room and went to our room. Inside this room, the A/C is dripping loudly, and the Concierge told us this is a known issue with this room, so we then asked the reception for a different room. In this different room, there is a loud clicking noise since we enter the room every 5-10 seconds. I again call the reception and ask for a different room because now it is just a joke. They send concierge to "check" the problem, he walks in for 10sec and walk around and say he will get us a new room. The next room we are put in (still handicapped room despite us visiting a normal room that had no issues whatsoever) where the concierge visited prior to us to confirm this room is okay so we don't move a 4th time, and surprising to no one this room has the same clicking noise. I then call the reception for the 4th time asking for a new room and I told the lady it is extremely offensive that she sends someone to check if I am lying to her about the noise. She then starts to argue with me and lost her temper, which in the moment felt extremely professional of the hotel staff. The next time I called, I"

"This Hotel is a MUST to stay in.As you drive up you think you are in a time machine as you approach this gorgeous edifice from another century.Th...e rooms are spacious and you feel as if you are either in a castle or a museum. Staff extremely friendly and welcoming. Located only a short walk from the ferrys to the islands.breakfast was out of thos world.Fantastic choices everyday with spectacular service.This is the Hotel to choose if you are going to visit Lake Maggiore. "