For a Hyatt, I did not feel the quality of this hotel met the standards of the NAME. Staff was very nice and friendly. A for them. Maid service, again A . But the condition of the halls was sub-standard. Carpets looked old and faded. Wall paper seems old and starting to peel on some corners. I just did not expect this from Hyatt! It is not a hotel that I would recommend to friends at this time. Without some renovations, or discounts on rooms for places like this, I don't think I will return for some time. My confidence has been damaged.