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Nhận xét về Mohegan Sun

4.5 out of 5
Mohegan Sun
1 Mohegan Sun Boulevard, Montville, CT

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 1146/1602 nhận xét" "
Đánh giá 8 - Tốt. 269/1602 nhận xét" "
Đánh giá 6 - Được. 92/1602 nhận xét" "
Đánh giá 4 - Kém. 47/1602 nhận xét" "
Đánh giá 2 - Tồi. 48/1602 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Zelia

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great time!
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Sandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The employees are above and beyond the call of duty. We never encountered anyone negativity at any time during our stay. We will not hesitate to revisit another stay.
Lưu trú 4 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 26/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

2/10 - Tồi

marie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am a nurse and work from home. I was looking forward to a nice night with a wonderful room. The room was clean. There was nothing special about the room.. Paying 300.00 plus on a Wednesday night I could have went to a nearby hotel for the same room for 80.00. I wanted a night swimming in a warm pool and enjoy a hot soak in the hot tub. Cold pool and no hot tub. It was a very nice night out. Could not enjoy the outside seating related to people smoking. The hotel and valet staff were friendly and very nice.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 24/05/2024
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.

8/10 - Tốt

Lynn

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 26/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Markwen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 22/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Michelle

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were extremely helpful and friendly
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 21/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Charleen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 21/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Jordan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location for a weekend escape!
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 20/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

8/10 - Tốt

Sarah

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a fun experience. The restaurants were excellent. For the amount we paid for a weekend we could have gone to Vegas for a few days.
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 20/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

James

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 19/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 20/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Rosalind

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Have been before and love it.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 20/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Tara

Thích: Sạch sẽ, nhân viên & dịch vụ
Earth tower was close to the arena m.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 21/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Miguel

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful place, extremely clean rooms and siuoer easy check in and out.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 12/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 13/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

Richard

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All the entertainment under one roof, with modern amenities and a great staff.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 12/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Guy

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Easy parking and access to various dining options
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 12/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Brianna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was amazing !
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 08/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

8/10 - Tốt

Alex

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 07/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Lenora

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Second time staying here. And both times was great. Many food options. The rooms are very clean and comfortable.
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 06/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

4/10 - Kém

Peter

Đi cùng bạn đồng hành
So unfortunately, the only negative issue issue I had with my stay was the king size bed. I was literally a cripple when I woke up in the morning because the bed was so hard and uncomfortable, and the sheets felt like sandpaper. I was informed after I made my complaint known to the desk there are certain number of rooms, including mine that are still waiting to undergo renovation, and unfortunately, the beds are uncomfortable. If this is the case, why rent the room
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 05/05/2024
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience

10/10 - Xuất sắc

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

8/10 - Tốt

jacques

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Dennis

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed the entire layout. Great food options and entertainment options as well. Perfect venue for conference event
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

8/10 - Tốt

Gabriela, Needham

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Dan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

8/10 - Tốt

Deisy

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 19/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

8/10 - Tốt

lauren

Thích: Sạch sẽ, nhân viên & dịch vụ
Overall enjoyed my stay. Staff were very helpful. Hotel rooms need updating- shower was old.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Matthew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All good
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Elvira, bronx

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 16/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

10/10 - Xuất sắc

KAROLIN

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Vadim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was above and beyond of our expectations
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Minh, Bronx

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Patrick

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the room and games
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 23/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

4/10 - Kém

Ilhan

Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 23/04/2024
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience

10/10 - Xuất sắc

Xiaolan

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 08/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Jason

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 19/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future

4/10 - Kém

Beth

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 06/05/2024
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.

10/10 - Xuất sắc

Yvette, League City

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed here for a Concert in the Arena. Easy easy for everything. Access to the Arena, parking, great room. Would definitely stay again when in the area.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 14/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Dennis

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was easy with no surprises.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 14/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Marggie

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I appreciated how helpful everyone was. The property was very nice and clean the only thing that was a little scary was the walk to the Earth Tower hotel at 1 in the morning alone. Other than that I was content and so was the rest of the group.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 14/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Steven

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy bueno lo recomiendo a cualquiera muy amables
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 14/04/2024
Estamos encantados de saber que tuvo una visita maravillosa. Es genial que haya disfrutado de nuestra propiedad. Sus comentarios son importantes para nosotros y valoramos sus comentarios. Nos esforzamos por brindar un excelente servicio al cliente, habitaciones de calidad, excelentes opciones gastronómicas y un ambiente de casino agradable. Gracias por tomarse el tiempo para brindar comentarios sobre su experiencia y esperamos verlo nuevamente en un futuro cercano.

2/10 - Tồi

David v

Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 14/04/2024
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience

10/10 - Xuất sắc

Patrick

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was clean and welll kept. Also, the employees were friendly and helpful. Food and drinks were however pricy.
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 11/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Christine

Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 05/05/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Maricel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband and I had a really good time this weekend staying in the hotel and playing casino. We had a blast!
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 08/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

10/10 - Xuất sắc

Jeesun, Jericho

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 07/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

8/10 - Tốt

SADI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 05/04/2024
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.

6/10 - Được

Sonia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Highly disappointed with billing and staff. Inaccurate billing after selecting the option to upgrade my room and the staff’s inability to explain why. Proper expectations were not set regarding the room mini bar. I was billed just for simply touching the items in the mini bar. Upon checkout, I learned of the sensors placed on the bar items. I was given the impression that I wasn’t being honest about using/taking the items from the bar at checkout and felt that I had to convince her otherwise. It was very awkward. I’ve never experienced this at any other hotel. Also, the checkout lady was condescending when explaining the overall charges. I’m thankful I was later credited for the mini bar charges however there should have never been a charge. The inconvenience of unnecessarily billed items and the poor service received from some staff members put a damper on my trip, considering this was a birthday surprise for my husband.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 05/04/2024
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.

4/10 - Kém

Emperor

There was no notice of a second payment which was very inconvenient.
Lưu trú 2 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 01/04/2024
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.