Search Hotels Near Mount Sterling, Woodbury

"The stay was great. Clean rooms and good hot tub."

"I stayed from 5/2 to 5/9. I stayed in room #312 from 5/2 until 5/7, room #322 from 5/7 to 5/8, and room #420 from 5/8 to 5/9. My daughter plays tennis and I check out of the hotel when she plays and if she wins, then I check in back into the hotel whereas if she loses, we head back home. That's why I stayed in 3 different rooms. On 5/9 early pm, the hotel emailed me about a $950 incidental charge due to TV and carpet damages in room #312. The email had pictures of some materials in what looked like a trash container and also a damaged TV. I immediately emailed the hotel back telling them that when I left room #312, there were no issues with the carpet or the TV. In fact, I remembered watching the NBA game on 5/6 evening and the TV did not have the damage they claimed in their email. After watching the game that night, I turned off the TV with the control remote, slept all night and when we woke up, we left the room. My daughter even has a picture from 5/6 at ~8pm where you can tell the TV does not have the damage the hotel claims I did on the TV. Also, I am not sure why the hotel did not tell me about the damages on 5/7 or even 5/8 while I was still at the hotel. It is all very weird. Also, I drove to the hotel 5/9 late pm to try to resolve the issue in person and the front desk clerk and later the general manager told me they could not help. So I will have to dispute the charge and provide feedback of my experience so other people can learn and act accordingly."

"The cleanest hotel Ive been in for years."

"Enjoyed"

"A pleasant experience "

"The only positive is it was close to the highway. The furnishings looked like peaked in the 80’s. Non-smoking rooms aren’t. The locks required cheetah speed to open. Very disappointing."

"This hotel was clean, comfortable, and convenient. We slept well and woke feeling refreshed. There is a nice Mexican restaurant (La Siesta) in front of the property that served us a fabulous dinner that I highly recommend. Unfortunately, our morning experience wasn’t great. The layout for the breakfast bar being in the lobby is strange. The seating is limited and the chairs aren’t comfortable - plus you’re right where guests are checking in and out. It would’ve been nice to have a separate space for this meal - or at least a wall to separate the experiences. The breakfast food was good with sausage, biscuits, and gravy with eggs and make your own pancakes in a fun machine, along with fruit, cereal, yogurt, assorted breads and muffins. We were disappointed in the rude front desk clerk who didn’t greet or thank us and seemed annoyed when I asked for my receipt. Overall, the hotel is a great place to stay overnight. "

"Was there two nights. We had no service while we were gone and it was disheartening to arrive to a dirty room. Had to ask front desk for tea and clean cups. I asked if our price included service and she said it did indeed include service. She apologized and brought what we needed up in spite of her working by herself. The website indicated sound proof rooms and we could hear everything in the hallway, we were next to the ice machine in room 400. This was the first time at a Double Tree as it was closer to my destination as we usually stay at IHG hotels. We thought it was an upgrade and it was not."

"Parking was good"