Khách sạn Mountainville

"Management was rude and unprofessional. There were issues with my room (running toilet, broken fireplace) and no attempt was made to rectify the issue. What is advertised on the website is not what the actual experience will be. The worst part was the inability to contact someone in charge because the person at the front desk was rarely there and when she was, she had seemingly no interest in helping and was borderline rude. "

"Other than worn out carpet, room was in pretty good condition and clean. “Breakfast” offerings were very minimal and ice machine was broken. "

"It was okay! The staff were nice and it was convenient enough. The room itself was a little dirty the shower curtain had mold on it and the floor was sticky. you can hear pretty much everything through the walls. The heating and cooling system worked well. "

"Wonderful, quiet stay! "

"We stayed two nights at this property, it is not a hotel at all, it is rooms for stay. The location is not in a great part of Middletown and looks nothing like the outside photo that is in the listing, and I was not comfortable leaving the property by myself. The first night we returned back, the front door to the building was wide open, we were scared to enter the building, and someone was parked in our designated space. I immediately contacted Expedia and they were not able to reach Norman....

"The Property Is Beautiful!! Your Staff Memeber Jim Was Very Rude !! Told Me Things I Needed I Needed To Call Ahead To Have !! I Have NEVER Had A Bad Experience And I’m Always At This Hotel !! "

"Clean room"

"Not too bad a place if you just need to crash & leave early. Comfy beds, a bit outdated though. Even though the rooms were non smoking you could still smell a bit from when you could smoke there in the room & throughout the building. Very spotty WiFi, so if you need to internet to work at all, not ideal. "

"Best staff! Room was great especially if you bring your dog!"

"Lovely property, owner and food! A gem!"

"We love this property. We stay here when we come to visit our son and daughter in law in NY! So spacious! Clean! Property is starting to show some wear otherwise we feel very clean when staying here!"

"The sofa bed had a previous guests sheets on it. With a pair of childs dirty socks. Some trash under the sofa bed. The main reason we booked this hotel was for the pool and hot tub which was out of order for maintenance. Also having to pay for parking because its not included in room rate is absurd. The wall in the breakfast area over the bread station had dust and cobwebs visibly hanging."

"the room was so smelly but everything else was fine. everytime i went in the room it had a musty smell that wouldnt go away"

"Best hotel in town. Clean clean smoke free hotel "

"Staff and the restaurant. Room furniture and bed were old. Tv was old and remote didn’t work. "

"Yes"

"Great stay!!! "