Khách sạn gần Trung tâm Nghệ thuật và Vườn Thành phố tại Lubbock

"Property was clean"

"My stay there was perfect! I had no problems with anything. Quick and easy check in."

"Have stayed here a number of times in the past, but will have to re-think after this last stay. The property is in a great location, but is showing its age. Thermostat was not working properly in our bedroom unit (heat coming on in the night during Lubbock summer?), closet doors did not stay closed, and bedside plugs that did not work were just a few annoyances. The breakfast bar was also pretty poor by all accounts."

"Very comfortable place"

"Horrible servicio y experiencia, solo por hacer un rewiew se enojaron los del hotel y hasta me cambiaron la clave de mi habitación porque estaban enojados por el rewiew que les hice, todas mis cosas adentro sin poderlas sacar hasta que sedieron a darme la clave porque les dije que los iba a reportar, no es profesional y el trato que me dieron es terrible, en mi consideración no deberian ser hotel hasta que no mejoren todos los aspectos, la habitación tenia moho en el baño y habian cucarachas...

"Property is old and run down. The room 122 we had was not cleaned properly. The sheets were not fresh. The room had a musty odor. The bathtub faucet didn’t work. On the flip side, Gargi from the front desk provided great support. The breakfast was decent. Overall this doesn’t look and feel like a Wyndham property at all."

"Nice, competent staff, clean room, thanks."

"The location and staff were not bad but the rooms were not clean shower were not working no refrigerator in our room."

"Beautiful space and friendly staff!!"

"Very clean. Nice-sized bedrooms. Good breakfast."

"I had booked and paid upfront (nonrefundable) for a night. 3 people. We get there and front desk says theyre out of rooms, but we arent getting refunded either. Blamed it on being oversold."

"I had a very disappointing experience with this booking through Expedia. Due to a simple date entry mistake, the reservation was made for June 19–20 instead of July 19–20. The error was discovered shortly after payment was processed, and I immediately attempted to correct it well before any actual travel date. Despite contacting both Expedia and the hotel right away, the hotel refused any adjustment or exception and repeatedly cited “policy,” even though this was clearly not a cancellation but...

"I very much liked this Holiday Inn. The rooms were very clean and well-maintained, and the staff members were very kind. I greatly enjoyed the variety of breakfast choices. My only grievance would be that the parking lot is only just barely adequate; I did always find a parking spot, but it was not always easy to do so."

"The rooms are clean and the staff was very helpful. They always had a smile and made me feel welcome."

"The Staff was very professional. I would have like to seen an ice machine on the floor not having to go all the way to the first floor."

"The staff is amazing, But the hotel needs major renovations. The elevator was broken on our stay. The rooms were overly sprayed with deoderizer to mask the smell of old cigarettes."

"Need the fridge to be a little bit more convenient. Not big but it was a bit small. I couldn't fit my drinks or snacks"

"We stayed at this hotel because we love staying at the MCM Elegante in Ruidoso, NM, mainly because of their customer service and best breakfast ever. This was not even close to the customer service. 1st of all how does the bar close at 10pm?? And then you can't sit on the lobby chairs or couches after 11pm. The man at the front desk with the cowboy hat was rude and rudely kick us off first the dining area and then the couches when we weren't doing anything but sitting there. Very disappointed"

"No clean towels, nobody was there for cleaning the whole entire time, the breakfast is poor"