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Nhận xét về Tokatoka Resort Hotel

3 out of 5
Tokatoka Resort Hotel
Queens Highway, Nadi

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 377/1003 nhận xét" "
Đánh giá 8 - Tốt. 321/1003 nhận xét" "
Đánh giá 6 - Được. 155/1003 nhận xét" "
Đánh giá 4 - Kém. 82/1003 nhận xét" "
Đánh giá 2 - Tồi. 68/1003 nhận xét" "

8,2/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Lothar

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

irene

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Really disappointed as the room does not have sealed windows and it’s only a blind with a screen. You hear all the cars on the highway. It is impossible to sleep.
Lưu trú 2 đêm vào Tháng 5, 2024
Reservation Rep trả lời vào 25/05/2024
Bula irene , Thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

8/10 - Tốt

Nicholas

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Rooms need investment but bed is comfortable. It’s not expensive to put bedside lamps.
Lưu trú 1 đêm vào Tháng 5, 2024
Reservation Rep trả lời vào 21/05/2024
Bula Nicholas, Thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

8/10 - Tốt

Philippa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had an overnight stay here, less than 12 hours between flights. Hotel is convenient to the airport and the complementary shuttle bus a real plus. Reception staff were very helpful and professional. The only down side was the noise from the main road and the light emanating from the AC. However, neither prevented sleep on this occasion.
Lưu trú 1 đêm vào Tháng 5, 2024
Reservation Rep trả lời vào 18/05/2024
Bula Philippa, thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Reservation Rep trả lời vào 17/05/2024
Bula Vinaka Brian, thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

4/10 - Kém

Amar

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The staff and service was quite bad compared to the price for the porperty.
Lưu trú 1 đêm vào Tháng 5, 2024
Reservation Rep trả lời vào 12/05/2024
Bula Amar, Thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

4/10 - Kém

Prasheela

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 12/05/2024
Bula Prasheela, Thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

2/10 - Tồi

Christine

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Toilet seat & door was broken. Tv remote was not working so had to get a new one..no utensils provided @ all. Found bugs on my bed and spiders crawling around. Went to catch a taxi @ reception but non available apparently even tho a couple of taxis were parked right @ the front of reception. Very disappointed.
Lưu trú 2 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 07/05/2024
Bula Christine, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

8/10 - Tốt

Tiffany

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location directly opposite Nadi airport and frequent free airport shuttles operate from the hotel to Nadi airport making it a great choice for overnight on arrival or before departure from Nadi. The restaurant and bar overlook the pool area which has varying g depths for swimmers and non-swimmers / kids, and a waterslide that is loads of fun for kids and adults alike. Our room was air conditioned and had included toiletries, the only downside was that on both 1 night stays at this hotel we only received 3 bath towels instead of 4 so with 4 of us in the room our kids had to share a bath towel. The rooms don’t have phones to call reception either. We stayed in room 400 on our last stay here and the toilet didn’t flush well. So overall a great one night stay hotel opposite the airport. I didn’t realise before we booked this hotel that they’re owned by the Warwick hotel chain so the amenities are Warwick.
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Agent trả lời vào 02/05/2024
Bula,Greetings from Tokatoka Resort.We are elated to hear about the positive aspects of your stay; However, we heartedly apologize for the service that was not to your expectation. We thank you for your honest feedback which was highlighted to the respective team for improvements, and we look forward to welcoming you back soon for a better stay in the near future.Vinaka and kind regards,Tokatoka Resort

8/10 - Tốt

Seini Finau

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great all round
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 01/05/2024
Bula Vinaka Seini, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

6/10 - Được

Sabreen

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location if you want to stay close to airport. Villas are spacious and pool is great for kids and family. Food at restaurant was a bit blend but service staff were good.
Lưu trú 2 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 01/05/2024
Bula Vinaka Sabreen, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 - Xuất sắc

Arishma

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place and nice food. Good rooms for comfortable sleeping
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 01/05/2024
Bula Vinaka Arishma, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 - Xuất sắc

ROSHAN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is a very convenient location and the staff are very Friendly.We got an upgrade to a self contained unit which we we were very greatful for. There was pumkin curry and rice available for breakfast on a monday morning which i thought was very thoughtful of the management as quiet a few of the guests are hindus and vegetarians on Mondays. We will definetely be back and let our friends know as well Regards Roshan
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Agent trả lời vào 24/04/2024
Bula,Thank you for sharing your wonderful feedback! We're thrilled to hear that you had an enjoyable experience at Tokatoka Resort, appreciating our facilities and the exceptional service.The entire team here at Tokatoka Resort is looking forward to the pleasure of welcoming you back for another memorable stay soon.Vinaka and Kind Regards,

8/10 - Tốt

Weidong

Thích: Sạch sẽ, nhân viên & dịch vụ
Ok
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 01/05/2024
Bula Vinaka Weidong, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

2/10 - Tồi

Adrian

Khách đi công tác
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Bugs were an issue, dirty and needs an upgrade.
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Agent trả lời vào 24/04/2024
Bula,Thank you for sharing your thoughts on your recent stay with us.We're genuinely sorry to hear that your experience did not meet your expectations. Your feedback is invaluable to us, and we will certainly discuss it with our team to identify areas where we can improve.We hope for the opportunity to welcome you back in the future with an enhanced level of service that exceeds your expectations.Vinaka and Kind Regards

10/10 - Xuất sắc

Josh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 22/04/2024
Bula Vinaka Éloise, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 - Xuất sắc

Éloise

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bel hôtel. La piscine et la glissade sont très amusants
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Agent trả lời vào 20/04/2024
Bula Vinaka Éloise, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 - Xuất sắc

Fay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Tokatoka Management Team trả lời vào 19/04/2024
Bula Fay, Thanking you very much for your feedback, we sincerely hope that you will visit us with your family in the not-so-distant future. Kind Regards,

8/10 - Tốt

Ashok

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Excellent food and greeting staff.
Lưu trú 2 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 16/04/2024
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

6/10 - Được

mark

Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 04/05/2024
Bula Vinaka Mark, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

8/10 - Tốt

Gurdit

Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 15/04/2024
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

2/10 - Tồi

Sarojani

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing we liked about the property was the swimming pool. The staff were not very friendly, the rooms were not very clean. It wasn’t what I expected for the money I paid.
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Agent trả lời vào 12/04/2024
Bula Vinaka, Warm Greetings from Tokatoka Resort, Fiji. We sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, deeply regret that certain areas fell short of expectations. We hope to have another opportunity to welcome you back to show our improvements. Vinaka and Kind Regards

6/10 - Được

Jeff

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Resort was nice, ground were beautiful, pool was really nice. Water flow in the shower was terrible, the windows only has screens & shutters, no glass to keep out the heat & noise.
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Agent trả lời vào 12/04/2024
Bula Vinaka, Warm Greetings from Tokatoka Resort, Fiji. We sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, deeply regret that certain areas fell short of expectations. We hope to have another opportunity to welcome you back to show our improvements. Vinaka and Kind Regards

8/10 - Tốt

Emmanuel

Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 07/04/2024
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

6/10 - Được

keni

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Reservation Rep trả lời vào 06/04/2024
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

8/10 - Tốt

Rochelle

Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 01/05/2024
Bula Vinaka Rochelle, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 - Xuất sắc

Abel, Port Vila

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed stay will return
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 31/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

8/10 - Tốt

Wendy

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were happy to help in any way. While close to the airport for convenience, the road traffic noise was a little loud for light sleepers.
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 31/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

8/10 - Tốt

Fay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 31/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 - Xuất sắc

Avinesh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I allways stay there Every one is so friendly Close to the airport
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 30/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

6/10 - Được

Sarita

Thích: Nhân viên & dịch vụ
Average
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 30/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

4/10 - Kém

Sima

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They didn’t even change the bedsheets and rented the room to us
Lưu trú 2 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 31/03/2024
Bula Vinaka Thanking you very much for your feedback and we will definitely look into the service highlighted for the shortfall and looking forward to see you again with improved service.Kind Regards

10/10 - Xuất sắc

Luseane

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything and more!
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 30/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 - Xuất sắc

Avinesh

Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 15/04/2024
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 - Xuất sắc

Paula

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to airport. Nice pool area. Clean rooms
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 30/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

8/10 - Tốt

Carla, Bethlehem

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Airport shuttle was running every 10-15 minutes at 0500. Close to airport so & no flooding with the heavy rain. Mostly covered walkways which was handy as it rained long & hard. Restaurant food & service was just ok. I had fish curry & another had fish platter. Fish heavily salted on both. Margarita pizza massive amount cheese. Wait service staff NOT in a hurry @ dinner. Did not have breakfast.
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 31/03/2024
Bula Vinaka Thanking you very much for your feedback and we will definitely look into the service highlighted for the shortfall and looking forward to see you again with improved service.Kind Regards

10/10 - Xuất sắc

Miranda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 30/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 - Xuất sắc

Carol

Lưu trú 2 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 06/04/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 - Xuất sắc

Serah

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Service outstanding
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 30/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

4/10 - Kém

Mary

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great bed. Shower was good! That’s about where it stopped. The rooms were very noisy; not very soundproof - scraping chairs next door, crying baby etc. We’ve had some very good food at various places in Fiji. This was not on that list. The food was very disappointing and bad, even breakfast, except for omelette and muesli. Had to turn a few bowls over to the staff as they were dirty. Also, most chairs in dining area were very uncomfortable. We are not usually negative travellers and don’t have high expectations. Convenient to the airport and nice pool but otherwise very disappointing.
Lưu trú 3 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 31/03/2024
Bula Vinaka Thanking you very much for your feedback and we will definitely look into the service highlighted for the shortfall and looking forward to see you again with improved service.Kind Regards

10/10 - Xuất sắc

Brenda

All perfect
Lưu trú 3 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

8/10 - Tốt

Fiona

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

10/10 - Xuất sắc

Elson

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
property is good and staff
Lưu trú 9 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

8/10 - Tốt

Lauri

Extremely convenient, clean and comfortable. We have stayed here before and will be repeat customers.
Lưu trú 2 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

10/10 - Xuất sắc

Sarah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our stay was very comfortable. Check in was easy and lovely welcome refreshment on arrival was a nice touch. Bags were taken to our room and staff were more than accommodating. At dinner our waiter Miso was so lovely and nothing was too much. Thank you for making our last night in Fiji special
Lưu trú 1 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

8/10 - Tốt

Ranuka

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service from staff
Lưu trú 4 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

6/10 - Được

John

Đi cùng bạn đồng hành
Decent hotel, but the road was loud and the window coverings/walls didn’t do anything to reduce the noise levels.
Lưu trú 1 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,We are very sorry to hear about your uncomfortable stay with us. Thanking you very much for your time for giving us the feedback as it has given an opportunity to look into the shortfalls and looking forward to seeing you again with improved services.Kind Regards

8/10 - Tốt

Ian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close enough to the airport to be able to walk to the hotel, even with luggage. We just stayed one night to break our journey from San Francisco to Sydney, then Perth, and we're very glad we did. There's not much to see around the area near the airport, or even in the city, but we spent the morning in town and at a nearby beach and restaurant, and the afternoon in the hotel pool. Not a bad way to end a busy holiday around the world.
Lưu trú 1 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,We are very sorry to hear about your uncomfortable stay with us. Thanking you very much for your time for giving us the feedback as it has given an opportunity to look into the shortfalls and looking forward to seeing you again with improved services.Kind Regards

10/10 - Xuất sắc

Jodie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

8/10 - Tốt

Flora

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
nice property - for staying close to airport ,
Lưu trú 1 đêm vào Tháng 2, 2024
Reservation Rep trả lời vào 11/03/2024
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards