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Hakuba Onsen Ryokan Shirouma-so

3.0 star property
Travelers relax in natural hot springs at this traditional ryokan in Hakuba Valley, where the bar provides a perfect spot for evening drinks

Choose dates to view prices

Hakuba Onsen Ryokan Shirouma-so offers a peaceful retreat in Hakuba Valley. Enjoy the indoor mineral hot spring, spa tub, and bar. Practical amenities include laundry facilities, with multilingual staff ready to assist.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 2 of 2 rooms

Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Down duvet
Ceiling fan
Blackout curtains
Premium bedding
  • Mountain view
  • 167 sq m
  • Sleeps 3
  • 3 Single Futons OR 2 Single Futons

Traditional Family Room, Shared Bath

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Down duvet
Ceiling fan
Blackout curtains
Premium bedding
  • Mountain view
  • Sleeps 4
  • 4 Single Futons
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About the area

Located in Hakuba, Hakuba Onsen Ryokan Shirouma-so is connected to the convention centre. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. Visit our Hakuba travel guide
Map
5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Nice variety of trails and the scenery is beautiful. Doesn't hurt that it's an ex Olympic park.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 km
  • Happo ski resort
    Hakuba Happo-One Ski Area
    6 min walk - 0.5 km
  • View of the Hakuba Valley and surrounding peaks of the Japanese Alps.
    Hakuba Iwatake Ski Resort
    3 min drive - 1.7 km
  • Happo-one Adam Gondola
    9 min walk - 0.8 km
  • Happo One Sakka Ski Lift
    4 min drive - 1.7 km

Getting around

  • Hakuba Station
    7 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    104 min drive

Restaurants

  • Blizzard (Pizza)
    7 min walk
  • Cru Cafe
    2 min walk
  • What's Good Cafe
    6 min walk
  • Hand Made House 4260
    9 min walk
  • ライオンカフェ
    4 min walk

About this property

Hakuba Onsen Ryokan Shirouma-so

Ryokan near Hakuba Happo-One Ski Area
At Hakuba Onsen Ryokan Shirouma-so, you can look forward to an indoor mineral hot spring (onsen), laundry facilities and a bar. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and an electric car charging station
  • Tour/ticket information, a front desk safe and luggage storage
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Blackout curtains and slippers
  • Plasma TVs with digital channels
  • Ceiling fans and phones

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Property amenity
Hakuba PAIPU NO KEMURI
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  • Laundry room
  • Microwave
8.4 out of 10, Very good, 240 reviews
The price is 2.493.975 ₫
2.743.456 ₫ total
5 Apr - 6 Apr
Hakuba PAIPU NO KEMURI
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Hot tub
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Plasma TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakuba Onsen Ryokan
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Shirouma-so
Hakuba Shirouma-so
Onsen Ryokan Shirouma-so
Onsen Shirouma-so
Shirouma-so
Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma so
Hakuba Onsen Shirouma So
Hakuba Onsen Ryokan Shirouma-so Ryokan
Hakuba Onsen Ryokan Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba

Frequently asked questions

Is Hakuba Onsen Ryokan Shirouma-so pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Onsen Ryokan Shirouma-so?

Self-parking is free at this property.

What time is check-in at Hakuba Onsen Ryokan Shirouma-so?

Check-in begins at 3 PM.

What time is check-out at Hakuba Onsen Ryokan Shirouma-so?

Checkout is at 10 AM.

Where is Hakuba Onsen Ryokan Shirouma-so located?

Located in the heart of Hakuba, this ryokan is within a 10-minute walk of Happo Information Center and Hakuba Happo-One Ski Area. Happo-one Adam Gondola and Hakuba Mini Train Park are also within 15 minutes. Hakuba Station is 27 minutes by foot.

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Reviews

Hakuba Onsen Ryokan Shirouma-so Reviews

10

Exceptional

10

Cleanliness

9.2

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 50 out of 55 reviews
Rating 8 - Good. 5 out of 55 reviews
Rating 6 - Okay. 0 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

白馬の常宿にします

外装、内装も写真よりも実物が綺麗でした。 和風の旅館ですが、地下から２階屋外までwifiは問題なく繋がり、Zoomなどのビデオ通話約90分も支障ありませんでした。 ご飯は量がやや多いですが、朝食、夕食共に小学生の子供達も大満足です。ご飯や味噌汁、卵といった基礎的な部分が美味しく、外出して食べるよりもこちらで頂く方が良いのではないかと思います。 自信を持ってオススメします。
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience with amazing staffs
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
Stayed 1 night in Dec 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, service, a place to discover!

Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Legends

Great place, top service, staff very helpful!
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事最高

朝ごはんボリュームがあって、とても美味しかったです。次回泊りに行ったらディナーもいただきです。 お風呂は狭いですが、質と温度が良かったです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner.

10/10 Excellent

Weiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family style Japanese Ryokan

Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect.

10/10 Excellent

Sarah, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Ryokan - family owned

This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.

10/10 Excellent

YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

纯日式风格的酒店，配合无微不至的服务，给我们留下了美好的回忆。

酒店的2个特点让人非常难忘： 1、纯日式风格：房间、寝具、温泉、早/晚餐、日式服装； 2、为住客提供了无微不至的服务：当我们错过了免费班车去滑雪学校时二话没说派专车送我们过去；临走时由于赶时间去hoppo bus terminal搭急行bus酒店再次送我们去车站；遗落了物品在房间，酒店帮我们寄送。。 下次去长野还会选择这个酒店，并把它推荐给我们的朋友们。

10/10 Excellent

Kerry, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice ryokan

Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice local stay with fantastic host

It was amazing!

10/10 Excellent

Tay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay

We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很貼心的服務

到酒店後，未有預訂晚餐，無法提供晚膳，服務員幫我們聯絡了三間餐廳，最後成功預訂餐廳。 我們自駕，酒店還安排員工開車，引路到餐廳，十分貼心的服務。

10/10 Excellent

Masa, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良い旅館です。

スタッフの対応、朝食、部屋、すべて良かったです。 前もって連絡すると宿や駅まで送迎してくれます。 また利用したい宿です。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff make this place! Can't do enough for you

Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.

10/10 Excellent

Iris, Orange County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot springs traditonal hotel super comfortable

Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel experiences I have ever had.

This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

泉質がとても良かった

温泉の質がとても良くて、入るとすぐお肌つるつるの感じです。両親が足が悪かったので、３階まで階段だったのがちょっと大変でしたが、お部屋も十分広くて清潔感もあり満足でした。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommendable!

It is a lovely, elegant ryokan with a beautiful onsen and very nice and helpful staff. The dinner was very delicious and absolutely worth the money. Unfortunately, we stayed only one night. If we were to come back to this part of Japan, we would definitely stay in this ryokan. It has our highest recommendation.

10/10 Excellent

ron, bend oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

what a well ran hotel. this place tops 5 star resorts as far as service. They went above and beyond as innkeepers.

8/10 Good

yy

Liked: Cleanliness, staff & service

臨近滑雪場很方便,此外有接送服務也很棒

老闆及所有服務人員都提供了親切又完整的服務! 為一缺點是大眾湯池太小 房間裡也沒衛浴設備很不方便 還有地點離JR車站有一段不遠距離 不好逛街有點可惜

10/10 Excellent

Jason, manhattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place with a lovelier staff

First and foremost the staff, led by a gentleman named Toshi, was incredible. So friendly and helpful. The food which was mostly traditional, was delicious! They offer discounted lift tickets and a discount at a nearby rental shop as well (which was also very friendly and helpful). They allow private access to their onsen, which is great for couples. The room was a great size, and we thoroughly enjoyed the ryokan experience.

10/10 Excellent

Michael, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowboarding Trip

The hotel was in a great location. Feels like a old Japanese hotel with the modern amenities. Breakfast was a great deal and dinner looked nice. Would go back again.