Independent, Nam Chi, Bắc Hà

"We requested to clean room but they did not. When we asked receptionist, they afirmed that room had been cleaned. Then, housekeepers came and asked us to hang out for 20 mins. After 40mins, I questioned recept whether they finished or not? I was being tired and sleepy. They told me that their staff has finished for a while. However, when I came to bed, Bedcover and pillowcase were still dirty and not replaced by new ones. Suprisingly, glasses in bathroom was not cleaned, they had stains in the...

"Outside appearances can be deceptive, The Ngan Nga Bac Ha Hotel is welcoming and friendly. There is no lift, but staff carry your heavy luggage and walking a couple of flights of stairs is good for your health. Take time to sit outside and have a drink and watch the beauty of Vietnam unfold before you, chat to the friendly staff, they may struggle with some English, but super nice people. The manager is very helpful, assisting with problems that are not hotel related. Food was excellent."

"Tôi ở đây 1 đêm. Đến khá muộn (11h đêm) nhưng vẫn được ks hỗ trợ nhiệt tình. Do không đủ hạng phòng tôi đặt nên khách sạn đã up lên 1 phòng tốt hơn, rất đẹp và thoải mái. Tiện nghi đầy đủ, sạch sẽ, ấm cúng. Và đặc biệt đồ ăn sáng ngon, nhiều món, chỗ ngồi ăn sáng rất dễ chịu. Lần sau đến chắc chắn vẫn chọn Đức Huy!"

"good"

"Great stay at great hotel. Nothing to complain about. Room was quiet and clean, soft bed, all electronics were working. The location is not central but we wanted a quiet street and this is what we got. Secured parking for our bikes. Best chicken pho I had in Vietnam in 3 weeks was at their breakfast. Good job!"