Independent, Nam Khap Ban Tang, Bắc Hà

"Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast."

"We requested to clean room but they did not. When we asked receptionist, they afirmed that room had been cleaned. Then, housekeepers came and asked us to hang out for 20 mins. After 40mins, I questioned recept whether they finished or not? I was being tired and sleepy. They told me that their staff has finished for a while. However, when I came to bed, Bedcover and pillowcase were still dirty and not replaced by new ones. Suprisingly, glasses in bathroom was not cleaned, they had stains in the...

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"Outside appearances can be deceptive, The Ngan Nga Bac Ha Hotel is welcoming and friendly. There is no lift, but staff carry your heavy luggage and walking a couple of flights of stairs is good for your health. Take time to sit outside and have a drink and watch the beauty of Vietnam unfold before you, chat to the friendly staff, they may struggle with some English, but super nice people. The manager is very helpful, assisting with problems that are not hotel related. Food was excellent."

"Tôi ở đây 1 đêm. Đến khá muộn (11h đêm) nhưng vẫn được ks hỗ trợ nhiệt tình. Do không đủ hạng phòng tôi đặt nên khách sạn đã up lên 1 phòng tốt hơn, rất đẹp và thoải mái. Tiện nghi đầy đủ, sạch sẽ, ấm cúng. Và đặc biệt đồ ăn sáng ngon, nhiều món, chỗ ngồi ăn sáng rất dễ chịu. Lần sau đến chắc chắn vẫn chọn Đức Huy!"

"ホテルはとても良いです 立地も中心地に近くて便利 観光するにはとても良いホテルです ただ旅行した時期が悪く コロナウィルス問題で100%の人が 中国人と思い怖い目で睨みつける カラオケの店では日本人と言っても 帰れと怒鳴られた 観光中不愉快なことばかりだった"

"Great stay at great hotel. Nothing to complain about. Room was quiet and clean, soft bed, all electronics were working. The location is not central but we wanted a quiet street and this is what we got. Secured parking for our bikes. Best chicken pho I had in Vietnam in 3 weeks was at their breakfast. Good job!"

"good"