Search Holiday Parks in Narusawa

"The room was great, and the view of the mountain was worth every penny. We had a poor experience with their free shuttle as we waited 45 minutes at the station prior to pick up, but the shuttle never came. We thought it was delayed which would have been fine, but after 30 minutes we called to check. We were initially blamed to have missed it, but we had photos of being at the the hotel shuttle stop way before the scheduled departure time. After requesting for some sort of compensation (as this wasted our time), we were given an hour late check out. "

"Onsen was awesome! Staff was very nice. I enjoyed the drum show"

"Staff was incredible. Excellent communication and it helps that they have people fluent in English. Room authentic old school Japanese but up to date. Very unique experience and well worth it. "

"I rate this hotel pretty high but the only thing I didn’t like was the bed. The bed was pretty hard for my body and only one pillow. Everything else was good. It’s close to the lake, restaurants and bus stops. There were great many amenities available. Breakfast was delicious and filling. The staff were very helpful."

"Great…would highly recommend"

"View of Mt Fuji from your window!"

"The view to the Mount Fuji from my room (331) was amazing! However, apart from that and helpful staff the hotel is quite run down. Breakfast was very poor, especially options for westerners."

"This establishment was an awesome choice for our Hakone visit, a quiet retreat from the hustle and bustle of the city. The was great reception and attentiveness of the staff, to unlimited amenities, and spacious room with a private open air bath, all exceeding our expectations. The public bath area was very nice and well worth time spent to include saunas. Additionally, included was an extensive spread for breakfast and dinner - you are sure to walk away satisfied. The food was so fresh and flavorful, I wanted to ask for recipes. The staff was helpful, friendly offering 1st class service. The hotel is minutes away from public transport which help us easily move from one place to another. I have already recommended this hotel to others and I’d surely book again."

"Great breakfast and open air in room osen was the best."