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Nhận xét về Courtyard by Marriott Nassau Downtown/Junkanoo Beach

3.5 out of 5
Courtyard by Marriott Nassau Downtown/Junkanoo Beach
West Bay Street, Nassau

Nhận xét

7,4

Tốt

Đánh giá 10 - Xuất sắc. 313/991 nhận xét" "
Đánh giá 8 - Tốt. 302/991 nhận xét" "
Đánh giá 6 - Được. 193/991 nhận xét" "
Đánh giá 4 - Kém. 96/991 nhận xét" "
Đánh giá 2 - Tồi. 87/991 nhận xét" "

8,0/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Jai'Quavis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Makeya

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love it there
Lưu trú 1 đêm vào Tháng 5, 2024
Kendea Young trả lời vào 22/05/2024
Hello Makeya, Thank you for taking the time to let us know about your experience whiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Oswaldo L, Miami

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 14 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 25/05/2024
Hello Oswaldo,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

8/10 - Tốt

Charmeena

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Extremely accommodating & professional staff! I can not wait to go back you all made my trip amazing!
Lưu trú 1 đêm vào Tháng 5, 2024
Kendea Young trả lời vào 19/05/2024
Hello Charmeena,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Kém

Anthony

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
There was no complementary breakfast. The first we were given smelled like sewage but we were changed to a better room.
Lưu trú 1 đêm vào Tháng 5, 2024
Kendea Young trả lời vào 17/05/2024
Hello Anthony, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Xuất sắc

Shamekia

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My family and I stayed 5 nights at Courtyard by Marriot and we have absolutely no regrets!! The staff were very welcoming and accommodating as our flight landed before the usual check in time and they did their best in allowing us to check in before 4. Our rooms were very clean and all appliances were in working condition. The food is a bit pricey but was good. Overall it’s clear to say we had a time! It’s a 10 for the Courtyard!
Lưu trú 5 đêm vào Tháng 5, 2024
Kendea Young trả lời vào 15/05/2024
Hello ShamekiaThank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Lynette

Đi cùng gia đình
The hotel is a hidden gem that is in close proximity to the infamous “Fish Fry” In addition to being a 10 minute walk into town. The manager Mr Clyde gave us such a welcoming greeting . He even gave us a nice so long greeting .The front desk staff and the young lady at the bar were very pleasant. We definitely recommend this property.
Lưu trú 1 đêm vào Tháng 5, 2024
Kendea Young trả lời vào 15/05/2024
Hello Lynette,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Được

sandra m

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Kendea Young trả lời vào 08/05/2024
Young, KendeaHello Sandra M,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Terecia Danelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean property. Room was very clean. Staff was very friendly! Will definitely stay there again!
Lưu trú 2 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 08/05/2024
Young, KendeaHello Terecia,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Melanie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was so wonderful! They went above and beyond to make our stay the best!
Lưu trú 1 đêm vào Tháng 5, 2024
Kendea Young trả lời vào 04/05/2024
Hello Melanie,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Star

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I saw a lot of bad reviews about this property, however I still decided to book. When we arrived it was amazing. All of the staff at this property were friendly, the rooms were clean, beach and bars were easily accessible, it was amazing. I would stay over and over again
Lưu trú 2 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 04/05/2024
Hello Star,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

8/10 - Tốt

Sheenette

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was at the walking distance of Arkwark Cay (food places) and the beach. The property was decent and the staff were friendly.
Lưu trú 3 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 04/05/2024
Hello Sheenette,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pool area was closed for remodeling
Lưu trú 6 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 04/05/2024
Hello John,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

8/10 - Tốt

Issell

Lưu trú 3 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 17/05/2024
Hello Issell,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Được

Lena

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very courteous and accommodating. The hotel was very clean. The only issue was the water wasn't hot during the4th day. I wish they would've put up a sign up to let us know.. or gave us a call. Otherwise it was a good exoerience.hot during
Lưu trú 4 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 27/04/2024
Hello Lena, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - Xuất sắc

Earl

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel
Lưu trú 3 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 10/05/2024
Hello Earl,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Kém

Ralph

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Let me start by saying that the staff were all super friendly and kind. My gripe was with the overall condition of the place. I was booked for 4 nights and 5 days and only ended up staying 2 nights. Let me preface this by saying that they were undergoing a remodel at the time. With that being, the focus appeared to be more so on cosmetics vs build quality. If I could rate my first room out of 10, it would get a 2. The AC made a horrible loud obnoxious noise throughout the entire night, causing me to request another room. However, even the 2nd room had a similar issue smh. There were several nails sticking out the bathroom doors, stained areas throughout the entire room. The bathroom door would not stay close so it had to be left ajar. The water left a yellow stain in the tub which was very disturbing in of itself. There were several non-working elevators throughout the property. For a place charging about $200 a night, I was shocked. It’s like the company did not care about standards nor its guest. I believe they are able to get away with charging that much for deplorable conditions all because it’s the capital and they are right next door to a port for cruise ships. Out of my 35 years on this earth, this is bar far the worse place I’ve ever stayed. That is saying a lot since considering that I’ve stayed at $50 motels. The only saving grace is the location and their staff.
Kendea Young trả lời vào 24/04/2024
Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

6/10 - Được

Chantal

Thích: Nhân viên & dịch vụ
There were roaches in the room. Building needs repair. Room 211
Lưu trú 1 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 17/04/2024
Hello Chantal, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - Tốt

Blanda

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything great
Lưu trú 4 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 11/04/2024
Hello Blanda,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Wilnise

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always a pleasure to stay there
Lưu trú 2 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 11/04/2024
Young, KendeaHello Wilnise,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 - Tồi

william

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was nice. Remodeling was super noisy no sleep hours past 7 a.m.
Lưu trú 4 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 11/04/2024
Hello William, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Xuất sắc

ROGELIO

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very friendly. The property was very clean and up kept. Zero compliments. Very family friendly and safe
Lưu trú 3 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 09/04/2024
Hello Rogelio,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 - Tồi

Kirsy

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 11/04/2024
Hello Kirsy, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

4/10 - Kém

Sherrell

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The room we stayed in had a bad odor like a cesspit scent, too much noise from workers that was working on the pool side
Lưu trú 2 đêm vào Tháng 4, 2024
Kendea Young trả lời vào 09/04/2024
Hello SherrellThank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 - Tốt

Anna Evlyn

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a one night layover in Nassau. The Courtyard Marriott was perfectly acceptable for an overnight. It was clean, the restaurant and bar were good, and all the staff were excellent.
Kendea Young trả lời vào 09/04/2024
Hello Anna,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Được

Dion

Lưu trú 7 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 27/04/2024
Hello Dion, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - Được

Sanzida Afrin

Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 07/04/2024
Hello Sanzida, Thank you for taking the time to let us know about your experience whiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Nejla

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 07/04/2024
Hello Nejla, Thank you for taking the time to let us know about your experience whiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Được

Anjanette

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is clearly old! They were clearly doing maintenance and chose to do heavy pounding and drilling from midnight to wee hours of the morning. Got no sleep. This was all despite several calls each night to front desk about the issue. Restaurant menu is the same every day! Not impressed not worth the money value. Will try the British Colonial next time.
Lưu trú 7 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 05/04/2024
Hello Anjanette,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Xuất sắc

Chiyoko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 05/04/2024
Hello Chiyoko,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 - Tồi

Karan

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 14/04/2024
Hello Karan, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 - Tốt

Edward, Buxton

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Property location is great, staff are friendly. Hotel does feel old, multiple leaks (there was a storm in progress when I checked in) and the lobby and room generally looked tired for the cost of the stay. But still a good overall experience.
Lưu trú 1 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 03/04/2024
Hello Edward,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Erin

Lưu trú 1 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 20/04/2024
Hello Erin,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Adam

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 03/04/2024
Hello Adam,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Kém

Matt

Khách đi công tác
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overpriced hotel for the condition, and certain unfriendly staff.
Kendea Young trả lời vào 03/04/2024
Hello Matt, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Xuất sắc

Helen

Đi theo nhóm
Không thích: Sạch sẽ
The hotel needs to take up the flooring it smells and unsafe to walk on
Lưu trú 6 đêm vào Tháng 12, 2023
Kendea trả lời vào 03/04/2024
Hello Helen,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Kém

Marlene L

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Ceiling was linking at the entrance of the hotel, on my last day the hot water was not working. I was told I couldn’t get a receipt, there was on elevator. There was no microwave in the room.
Lưu trú 4 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 28/03/2024
Hello Marlene,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Xuất sắc

Jum Hee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 03/04/2024
Hello Jum Hee,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Dawn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, restaurant on premise open until 10:30pm. I like that they've accross from the beach.
Lưu trú 1 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 28/03/2024
Hello Dawn,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Được

Deborah, Jamestown

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For the price we paid, and the pictures that were shown online, this property did not meet our expectations. It was in very poor condition, other than our room, which appeared to have renovated somewhat recently. All of the common areas were rundown, and the dining options were very limited. The description and photos gave a completely different impression of this property.
Lưu trú 1 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 28/03/2024
Hello Deborah,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

8/10 - Tốt

Erika Patricia Yepes

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
I didn't like that we had to leave and enter through an area that smelled very bad of garbage. Upon our arrival we did not find a person who could tell us about tours and activities to do in the Bahamas, only two days later a person was there
Lưu trú 6 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 24/03/2024
Hello Erika, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Xuất sắc

Maria, Wakefield

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Claid and Patricia were so helpful and nice. Everyone is very nice
Lưu trú 3 đêm vào Tháng 2, 2024
Kendea Young trả lời vào 22/03/2024
Young, KendeaHello Maria,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Mete Orhun

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is nice hotel :)
Lưu trú 6 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 20/03/2024
Hello Mete,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Kém

William

Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 22/03/2024
Hello William, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

6/10 - Được

Terrence

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Current construction on 1/2 of hotel, only one of the pools is open. Staff super accomidating and very friendly.
Lưu trú 6 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 20/03/2024
Hello Terrence,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Karina

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Accessible to everything
Lưu trú 4 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 18/03/2024
Hello Karina, Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Porsha Stubbs

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great property to stay at
Lưu trú 2 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 18/03/2024
Hello Porsha, Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Được

Carlos, Navarre

Khách đi công tác
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The hotel and staff is badly , the restaurant service is terribly, the AC unit in the room is irritated the sound and vibration I not recommend used this hotel Not travel to Barbados
Lưu trú 2 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 16/03/2024
Hello Carlos,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Xuất sắc

Brian

Lưu trú 4 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 05/04/2024
Hello Brian,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Xuất sắc

Meredith, Kingwood

Lưu trú 3 đêm vào Tháng 3, 2024
Kendea Young trả lời vào 05/04/2024
Hello Meredith,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.