Search Hotels Near Navy Exchange Mall, Honolulu

"Windows in our room leaked, the put a towel in it. We finally removed it when it started smelling musty. My husband fell off the platform out front, it took forever to get someone to help. Front desk employee who was just leaving work came over to help. She had to call repeatedly for someone to come assist us. They took a report gave him an ice pack and a band-aid. No further communication to check on him. Sliding door was hard to lock, kept blowing open during the storm. Not enough chairs by the pool, pool was cold. Other pool was closed. No special pool for adults only. I could go on with more but will just say, I will not stay there again. "

"The pool area was closed."

"Friendly "

"The area is a beautiful area and the hotel is top notch. Not in Waikiki immediate area if that is what you are looking for."

"Excellent service from front desk to restaurants to room cleaning. "

"The hotel is a bit dated and the room small. The location is great, though—close to Ala Moana at the beginning of Waikiki. "

"I was a little early and the front desk let me check in early and upgraded me to a ln ocean view room on the top floor."

"Extremely dated facility, old musty smell to the room, breakfast food was poor, eggs were cold, items not refilled. The airport shuttle was extremely late and terribly overcrowded at pick up. Despite the hotel having guests arrive 10 minutes early for airport drop off, the shuttle was 15 minutes late in picking up guests for airport drop off. Overall experience was poor and would not recommend this hotel. "

"It was excellent for spring break "