¡Buenos días!Nos alegra que te hayas sentido a gusto en nuestras instalaciones.¡Hasta pronto!Ona Marinas de Nerja

Hi there,Thanks for this great rating.It means a lot to know that you appreciated our high standards and comfortable rooms.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hi Lisa,Your glowing review just brightened our day Thank you!It's fantastic to hear that you enjoyed our all-inclusive offerings and found the variety of food and drinks to be superb. We're thrilled that the top floor two-bedroom apartment met your expectations with its size and hope the views from up there added to the experience. Your kind words are a testament to our team's effort to provide a memorable stay. We're looking forward to having you back for another visit!We all hope to see you again on your next visit.Take care,Ona Marinas de Nerja

Hi Debbie! We're so grateful you took the time to share your thoughts with us.It's wonderful to hear that you enjoyed the beach access and took pleasure in the walks to town - there's nothing quite like a stroll with the sound of the waves, right? We're thrilled that you appreciated the cleanliness of your room and the amenities provided. We noticed your comment about the hotel's condition and we want to assure you that we're constantly working to maintain and improve our facilities to enhance our guests' experiences. Your feedback is valuable in this ongoing process. We're glad that, overall, the positives shone through during your stay!We hope to see you again for an even better experience. Cheers,Ona Marinas de Nerja

Hi James! We're so grateful you took the time to share your thoughts with us We're thrilled to hear that you had a nice relaxing time during your three-day stay. It's great to know that our efforts in maintaining room cleanliness are appreciated, with an 80% satisfaction score from you! Our team is always working hard to create a welcoming and enjoyable environment for our guests, and it seems like we've hit the mark for you. Regarding the buffet, we aim to cater to all tastes and dietary needs, and it's helpful to know that our chefs could assist with preparing salt-free items for you. We'll certainly keep your feedback in mind as we strive to offer a variety of well-seasoned options that don't rely too heavily on salt. We do apologize if there was any wait involved, and we appreciate your patience.It would be great to welcome you back for an even better stay.All the best,Ona Marinas de Nerja

Hi James! Thanks for your feedback.We're thrilled to hear you enjoyed our bar's video entertainment - it's one of our favorite spots too! Regarding the cuisine, we appreciate your feedback about the seasoning; our culinary team aims for the perfect balance to suit all palates, and we'll be sure to keep a closer eye on this. On the topic of WiFi, we recognize its importance and we're constantly working to enhance connectivity for our guests. We aim to ensure a pleasant stay and we're committed to improving wherever we can.Thanks again!Until next time,Ona Marinas de Nerja

Hi there Henrietta! Thanks for the review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hi there Zoya! Thanks for your kind words.We are delighted that our location was ideal for you and thank you for your kind mention of our team.It would be great to welcome you back.All the best,Ona Marinas de Nerja

Hola Irene,Nos alegra que te hayas sentido a gusto en nuestras instalaciones. Estaremos encantados de volver a darte la bienvenida en futuras visitas a Nerja. ¡Hasta pronto! Ona Marinas de Nerja

Dear Andrew,It was a pleasure to receive your kind review.We're thrilled you enjoyed the spacious room and the convenience of having a small kitchen at your disposal. It's fantastic to hear that our variety of food options hit the spot for all your meals. Our team takes pride in maintaining the cleanliness and comfort of our rooms, and your 100% satisfaction in these areas truly means the world to us.Thanks for sharing your experience, and we can't wait to see you again soon!Ona Marinas de Nerja

Grüß dich Zohre, vielen Dank für deine Bewertung!Es freut uns riesig zu hören, dass du mit dem Auto die Gegend erkunden konntest und deinen Aufenthalt bei uns genossen hast. Dass du unsere Getränke und das kostenlose Angebot so positiv erwähnst, lässt unser Team strahlen! Wir bemühen uns stets, unseren Gästen eine saubere und freundliche Umgebung zu bieten, und dein Lob an unser Personal bestärkt uns darin. Auch dass die Umgebung und die Parkmöglichkeiten zu deiner Zufriedenheit waren, ist Musik in unseren Ohren. Sicherheit und eine schmackhafte Speiseauswahl sind uns ebenso wichtig, und es ist fantastisch, dass dies genau deinen Geschmack getroffen hat.Wir wünschen dir noch einen schönen Tag!Ona Marinas de Nerja

Dear Peter,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Ona Marinas de Nerja

Hola Javier,Gracias por tu comentario positivo.Nos alegra que te hayas sentido a gusto en nuestras instalaciones.Gracias por tu confianza y esperamos verte pronto de regreso. ¡Hasta la próxima!Ona Marinas de Nerja

Hi there Hyosun,We'd like to say thanks for taking some time to share your feedback.We're thrilled to hear that our staff made a positive impression on you with their friendliness and helpfulness! Our team is always here to make your stay as enjoyable as possible. However, we're sorry to hear that you found our hotel building and room furniture to be outdated. We understand that this can affect the overall experience, and we appreciate your feedback. We're constantly working on improvements and will definitely take your comments into consideration.Thanks again!Until next time,

Kære Asbjørn!Tak for din anmeldelse og for at dele dine oplevelser fra dit ophold hos os. Vi er glade for at høre, at du havde et godt ophold og fandt prisen rimelig. Det er altid dejligt at vide, at vores gæster føler sig godt tilpas og får valuta for pengene. Vi beklager, at rengøringen ikke var helt op til standarden. Vi vil tage din feedback til os og arbejde på at forbedre dette område. Tak for at bringe det op, så vi kan blive endnu bedre.Vi håber at se dig og din familie igen snart for endnu en fantastisk oplevelse! Ona Marinas de Nerja

Hi there, Mikko! Your review made our day, thank you!We're thrilled to hear that you found our hotel and room clean and nice. It's great that you enjoyed our prime location near the beach and the lovely walking path to Nerja city. We appreciate your feedback on the food variety, but we're sorry to hear that it was a bit too salty for your taste. We'll definitely take your comments into consideration and work on improving our food options to cater to different preferences. Your satisfaction is our top priority!We hope to see you again for an even better experience. Cheers,Ona Marinas de Nerja

Hi there Claire! Your kind words are music to our ears Thanks for the review.It means a lot to know that you appreciated our high standards and comfortable rooms.Come back soon!Take care,Ona Marinas de Nerja

Hallo Hans,vielen Dank für deine Bewertung! We're glad to hear that you found our room cleanliness and amenities up to your expectations. We always strive to provide a comfortable stay for our guests. However, we noticed your concerns about the hotel condition. We're sorry for any inconvenience this may have caused during your stay. Rest assured, we're continuously working on improving our facilities to provide a better experience for our guests.Liebe Grüße,Ona Marinas de Nerja

Kære gæst.Vi takker dig mange gange for in anmeldelse af hotel Ona Marinas de Nerja.Vi er glade for at høre, at du fandt vores hotel udmærket og betjeningen venlig. Det er vigtigt for os at tilbyde en god service og en behagelig atmosfære for alle vores gæster.Vi håber altid på, at byde dig velkommen igen.Ona Marinas de Nerja

¡Hola Anna! Lamentamos que tu experiencia no haya resultado del todo satisfactoria.Tratamos de contribuir en la medida de lo posible al bienestar de nuestros huéspedes por lo que siempre recomendamos comunicar cualquier problema a nuestro personal para darnos la oportunidad de ofrecerte una solución al momento.Estaremos felices de que nos anuncies tu vuelta. ¡Un gran saludo! Ona Marinas de Nerja

Hello Juan,I'm sorry to hear that you had a frustrating experience. But we appreciate you bringing this issue to our attention.We're grateful that you chose to stay with us. However, we're bummed to hear about your experience with the air conditioning. We assure you that our air conditioning systems are regularly maintained, but it seems like something might have gone awry during your stay. We apologize for any inconvenience this may have caused you and your family.We also understand that you were not satisfied with the hotel's condition and amenities. We're always working on improving our facilities, and your feedback is valuable in helping us make those improvements.Hope to see you with us again.Take care,

Hello Hans,We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action.We would love the opportunity to provide a better stay in the future.Take care,Ona Marinas de Nerja

Hola María,Nos alegra que te hayas sentido a gusto en nuestras instalaciones. Esperamos que vuelvas a visitarnos en un futuro cercano. ¡Hasta pronto! Ona Marinas de Nerja

Hello Safwan, Your positive review really made our day We appreciate it!We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.See you again soon.Take care,Ona Marinas de Nerja

Hi! We're so grateful you took the time to share your thoughts with us We're thrilled to hear that you loved your room and the view of the pool and sea shore! Our reception team is always happy to help, and it's great to know they made a positive impression on you. We're sorry to hear that the coffee and fruit juices didn't meet your expectations. We appreciate your feedback and will definitely look into improving these aspects. As for the dinner drinks prices, we try to maintain a balance between quality and affordability, but we understand that it may not always align with everyone's preferences. On the bright side, we're glad you found our electric vehicle charging point useful and appreciated it! Come back soon!Take care,Ona Marinas de Nerja

Hi,Your glowing review just brightened our day Thank you!We're pleased that you had a pleasant stay with us and appreciated our high standards.It would be great to welcome you back.All the best,Ona Marinas de Nerja

Hi Adrienne,Thank you for your review!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

¡Hola Tamara! Gracias por compartir tu experiencia positiva. ¡Nos alegra que lo hayas disfrutado! Nos alegra que te hayas sentido a gusto en nuestras instalaciones.¡Ojalá alguna vez podamos recibir de nuevo tu visita! ¡Nos gustará mucho volverte a ver! Ona Marinas de Nerja

Hello Jailine Madison,Thanks for this great feedback.We are pleased that you enjoyed your stay and appreciated the high standards which we strive to uphold.We look forward to seeing you again soon.Al the best,Ona Marinas de Nerja

Hola Jose, Gracias por dejarnos tu impresión.Lamentamos que tu experiencia no haya resultado del todo satisfactoria. Tratamos de contribuir en la medida de lo posible al bienestar de nuestros huéspedes por lo que siempre recomendamos comunicar cualquier problema a nuestro personal para darnos la oportunidad de ofrecerte una solución al momento.Esperamos que nos concedas una nueva oportunidad. Saludos,Ona Marinas de Nerja

Salut Mohamed ! Un grand merci pour ce commentaire.Nous sommes ravis de savoir que tu as apprécié la propreté et le confort de nos chambres. Nous mettons un point d'honneur à offrir un cadre agréable et accueillant à nos clients. On espère te revoir bientôt.Bonne journée !Ona Marinas de Nerja

Guten Tag Holger, danke für deine Bewertung!Es freut uns sehr, dass dir unsere Auswahl an leckeren Speisen am Buffet gefallen hat. Wir legen großen Wert auf Qualität und Vielfalt. Schön, dass du auch das saubere Meerwasser und die Fischvielfalt beim Schnorcheln genießen konntest. Unsere Mitarbeiter sind stets bemüht, freundlich und zuvorkommend zu sein, daher freuen wir uns über dein Lob bezüglich des Personals an der Rezeption.Wir nehmen deinen Hinweis zum steinigen Strand zur Kenntnis und möchten darauf hinweisen, dass es in der Nähe auch andere Strände gibt, die leicht erreichbar sind. Es freut uns, dass du die Lage unseres Hotels und die Erreichbarkeit des Zentrums von Nerja als positiv empfunden hast. Wir hoffen, dass du bei deinem nächsten Besuch noch mehr von unserer schönen Umgebung entdecken kannst.Grüße,Ona Marinas de Nerja

¡Buenos días! Nos alegra saber que disfrutaste de la limpieza de nuestras habitaciones y de la comida. También nos complace que nuestro personal haya sido encantador durante tu estancia. Lamentamos que algunas áreas del hotel y las comodidades de la habitación no hayan cumplido al 100% tus expectativas. Agradecemos tus comentarios y trabajaremos para mejorar esos aspectos. Te esperamos con ilusión en tu próxima visita a Ona Marinas de Nerja. ¡Hasta pronto! Ona Marinas de Nerja

¡Hola José Antonio! Tu positiva reseña nos ha alegrado el día. Muchas gracias. En nombre de todo nuestro personal me gustaría darte las gracias por confiar en nosotros y por dedicar unos minutos de tu tiempo a reflejar tu valoración. Nos encanta leer que has tenido una buena estancia y que hemos sabido ofrecerte un trato amable y cordial.¡Vuelve pronto!¡Será una grata noticia para todo nuestro equipo! ¡Saludos! Ona Marinas de Nerja

Hi there Rebecca! Thanks for the review.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.Come back soon!Take care,Ona Marinas de Nerja

Hi there Bríd! Thanks for the review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.See you again soon.Take care,Ona Marinas de Nerja

Hallo Alexander! Vielen Dank für deine ehrliche Bewertung. Es freut uns, dass du die malerische Lage unseres Hotels direkt am Meer, die gepflegten Grünanlagen und das freundliche Personal schätzt. Wir geben uns stets Mühe, unseren Gästen einen angenehmen Aufenthalt zu bieten.Wir bedauern jedoch, dass du einige negative Erfahrungen gemacht hast. Es kann in der Hochsaison tatsächlich vorkommen, dass Liegen am Strand frühzeitig besetzt sind und es beim Frühstück und Abendessen zu Wartezeiten kommt. Wir arbeiten ständig daran, unsere Infrastruktur und Kapazitäten zu optimieren, um solche Situationen zu vermeiden. Bezüglich der Sauberkeit der Poolanlage nehmen wir dein Feedback sehr ernst und werden darauf achten, dass die Reinigung in Zukunft noch gründlicher erfolgt.Wir hoffen, dass du uns trotzdem nochmal besuchen kommst und wir dich dann vollends überzeugen können. Bis dahin, alles Gute! Ona Marinas de Nerja

Привіт,Дякуємо за відгук про наш готельНам дійсно приємно знати, що Вам сподобався наш готель.Завжди чекаємо на Ваше повернення! Гарного дня,Ona Marinas de Nerja

Hi Kristina,Thank you for your review.!We're thrilled to hear that you found our hotel to be very clean and enjoyed the excellent food. Our amazing staff will be delighted to know that they made a positive impact on your stay.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hola Hodei, agradecemos mucho tu comentario. ¡Gracias por tu reseña!Nos alegra saber que nuestras instalaciones y el personal te parecieron estupendos. Agradecemos tus palabras sobre nuestros trabajadores, ya que siempre nos esforzamos por brindar un servicio de calidad.Lamentamos que la ubicación no haya sido de tu total agrado. Aunque estamos a un poco más de 1 km del centro de Nerja, nos encontramos en una zona privilegiada frente a la playa de Punta Lara, lo que nos permite ofrecer a nuestros huéspedes una experiencia única junto al mar. Además, el centro de Nerja es de fácil acceso en coche o incluso a pie para aquellos que disfrutan de un agradable paseo.Nos alegrará tener la oportunidad de volver a verte muy pronto. ¡Saludos! Ona Marinas de Nerja

Hola Manuel, agradecemos mucho tu comentario. ¡Gracias por tu reseña!Nos alegra saber que disfrutaste de la ubicación fantástica de nuestro hotel y de la comida muy buena. También nos complace que nuestro personal haya sido superagradable y que la animación haya sido de tu agrado. Agradecemos tus comentarios sobre la necesidad de una reforma y actualización, siempre estamos buscando maneras de mejorar nuestras instalaciones para ofrecer la mejor experiencia a nuestros huéspedes.Nos gustará volver a verte si regresas a Nerja. ¡Hasta pronto!Ona Marinas de Nerja

Hello Vahe, We're sorry to see that you're not satisfied with your stay. Your feedback is welcome as it helps us to improve.We are sorry to know that you felt our high standards were not upheld on this occasion. We urge guests to share any concerns they have at the time so that we may deal with the matter. Nonetheless, we have passed this information to the head of housekeeping for review and action.We hope to see you again for a better experience. Cheers,Ona Marinas de Nerja

¡Hola Alberto! Nos alegra que te hayas sentido a gusto en nuestras instalaciones.Esperamos que nos puedas visitar en otra ocasión.¡Hasta pronto!Ona Marinas de Nerja

Hi there Sharon! Thanks for the review.We're thrilled to hear that you and your family had the best week ever at our hotel! It's great to know that you enjoyed the amazing view and found our food to be superb. Our staff works hard to provide a fantastic experience for our guests, so we're glad they made a positive impression on you.It's wonderful that you enjoyed the flamenco show and our family-friendly facilities. We're excited to have you back in a future!All the best,Ona Marinas de Nerja

Hej Mattias, tack så mycket för att du delar med dig av din upplevelse Vi är så glada att få läsa att du trivdes bra hos oss och att du uppskattade våra fina rum. Det är även roligt att höra att personalen kunde hjälpa dig och att de fixade ett nytt rum åt dig när det första inte levde upp till dina förväntningar. Tack för att du även nämner poolen som bra. Självklart är det fint att veta att du tyckte om maten, men det är tråkigt att höra att du upplevde ljudnivån som för hög. All feedback från våra gäster är viktig för oss och vi ska kika på om det är något vi skulle kunna göra för att förbättra oss.Vi hoppas få möjlighet att välkomna dig tillbaka igen. Med vänliga hälsningar,Ona Marinas de Nerja

Hi there, Richard, We're really disappointed to hear that we didn't meet your expectations.It seems we didn't quite hit the mark, so we'd welcome knowing what we could've done to make your stay with us spot on.Hope to see you with us again.Take care,Ona Marinas de Nerja

Hola María Dolores,Nos alegra que te hayas sentido a gusto en nuestras instalaciones. Estaremos encantados de volver a recibirte cuando quieras, ¡Hasta pronto!Ona Marinas de Nerja

Hi there, Brian, It’s great to receive such positive feedback Thanks for taking the time to share.It means a lot to know that you appreciated our high standards and comfortable rooms.We all hope to see you again on your next visit.Take care,Ona Marinas de Nerja

Hello, Diana! We can't thank you enough for your insightful review We're thrilled to hear that you had a fabulous stay with us and that our team made you feel welcome. It's also great to know that you enjoyed the magnificent breakfasts and the clean room with a nice view. We appreciate your feedback about the bathroom and will take it into consideration for the future.Come back soon!Take care,Ona Marinas de Nerja

Hello Neill,Thanks for sharing your experience with us.We are sorry that you felt our team was not as helpful as you would have liked. Rest assured, we will discuss this matter with our team to ensure that all guests are treated courteously.We apologize for any inconvenience you experienced with the room's cleanliness as well as for the unchanged towels. Our housekeeping team usually replaces them when they're left on the floor, but we're sorry if this didn't happen during your stay. We'll make sure to address this with our team to avoid any future issues.Regarding the insects, while we take all measures to keep them out unfortunately these are not 100% efficient. Nevertheless, we regret that you did not let us know at the time so that we could have taken action.We hope you'll give us another chance to provide you with a better experience. See you soon!Ona Marinas de Nerja