Khách sạn New Brighton

"The staff was friendly and made us feel welcome. The property was recently remodeled. Everything was fresh and clean. Kadesia was quick to help meet our every need. We will definitely return to this location again."

"Most of the staff was very friendly and helpful. Overall the hotel is clean but is older and the rooms smell musty."

"Ick. Ick. Ick. $250 for 2 nights was still too much."

"excellent"

"Clean and staff was very helpful."

"Clean Room"

"This hotel is very close to the mall, and you can walk to the mall in 5 minutes. front desk staff are very patient and helpful in answering questions. one card operated guest laundry near the entrance is very convenient for small load of 3 days clothing of family of 3. swimming pool and hot tub are great plus. breakfast are yummy and good variety of choices. Room was clean and the King with sofa bed room we stayed has a door separating the two space making the sleeping at night very calm and not...

"This placed served our purposes for a one-night stay after a quick trip to Mpls. This place definitely isn't fancy, but it worked. Staff was friendly, helpful, and efficient. The beds were definitely not queen beds but doubles instead - glad it was just two of us. Comforters were lumpy and need to be switched out for new ones. TV was hit or miss - we finally found a channel that worked after searching for quite a while. Breakfast was the highlight with lots of options. The seating area...

"Great hotel near the Mall of America and teh airport."

"Really great hotel. Very nice and clean"

"The room was very clean and pleasant. The breakfast was mediocre. The breakfast server also worked the front desk. He couldn’t keep up with filling the hot breakfast items and the warming pan sat empty for at least 15 min. Coffee pot was empty for at least 10 min. He would be working in the kitchen and then get pulled to the front desk to help a customer there. People had to wait on either end of his duties. A second worker was needed."

"Rooms were very clean and beds were comfortable. The breakfast was standard for best western. The pools and dining areas were great. Nice location in White Bear Lake for easy access to downtown and the lake walk."

"due to holiday for 2 days not clean and changed"

"Loved everything about this place & the connecting bridge to the mall. The customer service was great. Would recommend 100%"

"Airport shuttle was great to/from the airport. Very clean room. Onsite extended parking was convenient."

"Big place, odd location but it works."

"No working AC in room (which they admitted they knew a few rooms did not have and still booked them out) and they were unable to switch my room or provide a fan. The lady at the desk tried her best and was able to switch rooms after the first night of cooking in the room, but no management on site during the weekends for any type of refund. This would not have been a major issue if it had not been high 80’s out and cost approx $300 a night…."

"Older hotel was rather cool to visit. Air conditioning struggled with high temp high humidity.otherwise great trip!"

"It was perfect 10/10"

"Room was next to the highway & the AC wld bang when it shut off. I didn't get a really good night sleep."