Tìm Nhà trên cây tại New Hope

"The front desk attendant was very rude when we checked in. He didn’t greet us but instead said if you are checking in we are overbooked. When did you make your reservation. He also failed to tell us that there were stairs to the rooms on the first floor and to use the parking lot in back for the carts to move your luggage. Breakfast was good and the breakfast staff was lovely. The room had a weird smell and the bathroom door made an awful screeching sound"

"Smooth check in and solidly clean. Very reasonable!"

"Gracias"

"Staff was amazing. The room was decent, clean, restroom was amazing. The door looked like it had been kicked in or something. Would stay again."

"TERRIBLE!! The front desk staff are horrible. They’re either absent or, when they are there, not very helpful. I booked this hotel for two months, but I guess I need to cancel all my bookings. No cleaning was done for a whole week, and the towels weren’t changed. When I went to the front desk to complain about it, the staff member said, “Bring me the dirty towels, and I’ll give you new towels,” and wanted me to read the hotel-made policy, trying to tell me this is very common. Not even for one...

"Clean rooms, nice and quiet"

"I was overcharged on my 1 night stay at this hotel. They charged me for 3 nights of pets and snacks we did not have. I was assured at checkout this would be removed from my bill. I have called the hotel 5 times and the reservation line 3 times. I have email the general manager and she will not return a call or email. I have been assured by several employees that they checked the cameras on me around the hotel and found no pets and snacks. I am constantly told the manager needs to issue the...

"I was pleasantly surprised. I had low expectations, but the staff was friendly, the room was clean and comfortable, and the bathroom was nice with plenty of hot water. A bargain at that price."

"We stayed in the Wildwood room. Very clean everything we needed. Breakfast was delicious do not skip it."