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Nhận xét về Bourbon Orleans Hotel

4 out of 5
Bourbon Orleans Hotel
717 Orleans St., New Orleans, LA

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 2019/3031 nhận xét" "
Đánh giá 8 - Tốt. 594/3031 nhận xét" "
Đánh giá 6 - Được. 219/3031 nhận xét" "
Đánh giá 4 - Kém. 108/3031 nhận xét" "
Đánh giá 2 - Tồi. 91/3031 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Nicole

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a courtyard facing room which was quiet, clean and spacious. Friendly staff and overall great stay.
Lưu trú 3 đêm vào Tháng 5, 2024
Jaquan trả lời vào 28/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - Tốt

Walid G

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautifully updated and clean. The staff were friendly and welcoming and love in the bar every night was great. The concierge was really helpful. Food options were limited to breakfast which was poor and expensive. Otherwise we loved it and had a great stay.
Lưu trú 5 đêm vào Tháng 5, 2024
Jaquan trả lời vào 27/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Taressa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is amazing yet quiet. We walked everywhere and never got lost since the hotel is right behind the Cathedral. The pool was a lovely respite to the heat and humidity so pack upper swimsuit!
Lưu trú 3 đêm vào Tháng 5, 2024
Jaquan trả lời vào 27/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Maryann

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Steve

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was great. Great recommendations
Lưu trú 3 đêm vào Tháng 5, 2024
Jaquan trả lời vào 27/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - Tốt

Earl

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
L
Lưu trú 2 đêm vào Tháng 5, 2024
Jaquan trả lời vào 27/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Susan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The front desk was very helpful
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 26/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Jonathan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Located in the thick of bourbon street. Make sure you request to be roomed on the side of the hotel that is opposite of bourbon street if you want to have quiet night of sleeping.
Lưu trú 5 đêm vào Tháng 2, 2024
Jaquan trả lời vào 26/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Jose

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 26/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

claudio

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thanks for everything
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 26/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Melisa

Lưu trú 3 đêm vào Tháng 5, 2024
Jaquan trả lời vào 26/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

andrea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was great. Staff was excellent and always helpful!
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 23/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Kristina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, easy access to Bourbon St and other popular bars, restaurants. Bourbon O bar has great drinks and atmosphere. Very nice pool area.
Lưu trú 5 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 22/05/2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - Tốt

Alessia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 3 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 22/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating and your feedback. It allows us to share your feedback with our team and address any issues that need to be corrected or brought to our team’s attention. Your rating and the acknowledgment of our staff services let us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Ken

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great "home base" location in the heart of the French Quarter. I could see Bourbon Street from my balcony but could hear very little noise. Decent sized room compared to other French Quarter Hotel rooms.
Lưu trú 3 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 22/05/2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Sandra

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Conveniece. In the heart of the French Quarter, but not disturbed by the noise on Bourbon Stret. Rooms were clean and comfortable and friendly, supportivr staff
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 26/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Timothy

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely great Hotel with alot of history. Staff was top notch and rooms are amazing
Lưu trú 2 đêm vào Tháng 5, 2024
Jaquan trả lời vào 22/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 - Tốt

Deborah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
French quarter is a 24 hr party-only issue was people coming back to hotel late and loud
Lưu trú 5 đêm vào Tháng 4, 2024
Jessica Allen trả lời vào 23/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Heather A.

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was wonderful and very polite. Great location!
Lưu trú 3 đêm vào Tháng 4, 2024
Jaquan trả lời vào 22/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Very nice place to stay in NOLA in French Quarter, close to everything!
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 22/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

6/10 - Được

Kimberly

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is adequate. It’s very expensive for what they offer… which is location location location. The rooms are lack luster in options for convenience. There’s one ice maker per floor with NO air conditioning in the halls…if your towards either end your use will melt by the time you’re back to your room. The coffee makers are not commercial grade and two different rooms they were not working. There are very many outlets in the room to plug in devices… or even usb plugs available. There’s a decadence to old charm of the hotel that could be gorgeous, but with what seems like understaffing… the chandeliers were all very dirty with cob webs… the lobby furniture has seen many better days. We opted to try breakfast in the hotel and it took nearly an hour to have croissants and orange juice. Again a notable staffing issue, and not much cross training when they pull other staff to fill in. The hardest part of this stay was a request for a room that wasn’t far from the elevator because of limited mobility and we were placed in no man’s land… then offered an upgrade (that we needed to pay for) as the only option to have an accesible room. As said the hotel is adequate to be close to all the action… but for comfort… find a new place.
Lưu trú 2 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 22/05/2024
Thank you for choosing to stay with us. I first want to apologize for all the issues you encountered during your stay. I appreciate you for bringing these issues to our attention. I understand your frustration and assure you that I will share your feedback with my staff and management team. Your feedback allows us to address and correct the issues mentioned; therefore, we won't have these issues in the future. I hope we are one day given another chance to show our improvements in the areas mentioned.

8/10 - Tốt

James

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Jaquan trả lời vào 22/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Paula

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Older, beautiful hotel!
Lưu trú 4 đêm vào Tháng 5, 2024
Jaquan trả lời vào 22/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Harry

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Area, clean,
Lưu trú 1 đêm vào Tháng 5, 2024
Jaquan trả lời vào 20/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - Tốt

Melissa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were great, our room was very nice abd as described. Would definitely come back!
Lưu trú 2 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 19/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Kimberli

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location in the heart of the French Quarter
Lưu trú 5 đêm vào Tháng 2, 2024
Jessica Allen trả lời vào 19/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Josephine, Ocean

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved our stay. The hotel was clean and staff were very helpful and nice. The only thing that disappointed me was that when we arrived we were early but our room was ready so we would be able to check in early. Then we were charged $40 for early check in. If our room was ready why were we charged? I was told that it’s Hotel policy. This has never happened to me before. We travel a lot and if room is ready we are allowed to check in with no charge.
Lưu trú 5 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 19/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Norma, santa clarita

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excellent service! I will recommend it over again and again!
Lưu trú 4 đêm vào Tháng 5, 2024
Jaquan trả lời vào 22/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Elizabeth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had to adjust our stay as our previous hotel's basement flooded requiring them to shut down all electrical and evacuate. The staff at Bourbon Orleans were all incredibly kind and accommodating, and the beautiful pool area was the perfect place for us to relax and wait for our room to be ready. The poolside bar was a wonderful touch and the gentleman working it was very kind as well, he even made little complimentary spiked lemonades that he passed out to everyone at the pool. The hotel was next door to quite a few bars, but I found they all cut off the excessive noise around midnight (e.g. microphones, karaoke, etc.). I would definitely stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024
Jaquan trả lời vào 22/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 - Tốt

Levi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The staff are very professional and treated us amazing. The area is great and walking distance to every bar, restaurant imaginable. The pool is such a plus. The only thing was the A/C in our room went out twice in the 3 nights we stayed and the room was 76 inside. But great experience overall
Lưu trú 3 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 17/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

Luis Estuardo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Id love to visit again.
Lưu trú 4 đêm vào Tháng 4, 2024
Jaquan trả lời vào 17/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Carla, Bensalem

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing location , staff! Super clean and beautiful! Never had to ask for towels or anything! Room was cleaned everyday! Great Bar inside called The Bourbon 0!
Lưu trú 7 đêm vào Tháng 4, 2024
Jaquan trả lời vào 17/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - Tốt

Leslie Ann

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 6 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 17/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 - Tốt

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 17/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 - Tốt

Carmen

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Right in the middle of French Quarter, walking distance from everything you would want. Very kind and helpful staff.
Lưu trú 4 đêm vào Tháng 5, 2024
Jaquan trả lời vào 16/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Lindsey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Jaquan trả lời vào 17/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - Tốt

Jakeara

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely beautiful the rooms are spacious. The staff have great communication and goes above and beyond
Lưu trú 3 đêm vào Tháng 5, 2024
Jaquan trả lời vào 16/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Dawid

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love the history of the property and that they had the amenities you would need
Lưu trú 4 đêm vào Tháng 5, 2024
Jaquan trả lời vào 15/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Danielle

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were so happy with the property! It was clean and quiet. We had no issues and it was close to all the places we wanted to go.
Lưu trú 3 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 14/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - Tốt

Raquel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent front desk and support staff housecleaning was hit or miss as far as when they clean, if they refill toiletries. But the location is perfect for anything you’d want to do in the French Quarter.
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 14/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 - Tốt

Carolyn M

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is excellent staff friendly young workers who always seem to be on their cell phones, older worker were more attentive
Lưu trú 5 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 14/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 - Tốt

Terry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Property it self was nice however the lack of eating on site was a problem.
Lưu trú 5 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 14/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - Xuất sắc

marc

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really like this hotel: the staff were all really friendly and helpful, it was great that the door staff were always at the door and opened it anytime I went in or out. The pool was great and relaxing. The bar was superb and definitely my favorite of the trip.
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 14/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

8/10 - Tốt

marjorie, north riverside

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 13/05/2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

6/10 - Được

Tina

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Not enough amenities. Restaurant very limited hours. Bar music was sooooooo loud all night. Even on 3rd floor.
Lưu trú 3 đêm vào Tháng 5, 2024
Jaquan trả lời vào 12/05/2024
Thank you for choosing to stay with us.. I also apologize for the lack of service provided during your stay. I assure you that these issues will be addressed to prevent service issues from occurring in the future.

6/10 - Được

Violeta otilia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love the property and staff!! Bar and fresh water … bell desk and concierge was perfect just loud with guest at night and outdoor
Lưu trú 3 đêm vào Tháng 5, 2024
Jaquan trả lời vào 12/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Efrem

Khách đi công tác, Đi cùng bạn đồng hành
Beautiful property with plenty of old New Orleans charm. In the heart of the French Quarter and 5 minutes walk to Cafe du Monde.
Lưu trú 5 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 11/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Alayna

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful boutique hotel in the French Quarter, loved the pool! Will definitely choose this hotel again for our next stay.
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 11/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Denis

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the professionalism of your staff,desk,pool bar,concierge great people. Very noisy if your room is located above the bar,room 205 and 207.
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 11/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - Xuất sắc

Leslie S

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location, plenty of entertainment around the area. The hotel staff were very courteous and professional. Hotel accommodations and grounds well kept.
Lưu trú 4 đêm vào Tháng 5, 2024
Jessica Allen trả lời vào 11/05/2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.