Khách sạn New Richmond

"Parking was great! Staff was friendly and helpful. Didn't use the pool. Room was clean, quiet and a good breakfast. "

"Excellent breakfast and comfortable beds."

"Staff at check-in was awesome! Next day shower leaked water all over the bathroom floor making it very wet & slippery. I asked the front desk the for towels & she said we could only have 2. It was not enough to clean up the mess. Called for more towels & explained the situation, she said so you can only have 2 towels No More. Very rude about it & never offered to help clean up the mess with a mop & bucket then instead. Not impressed. Not good customer service. "

"Nice clean stay. No shampoo or soap."

"The room was nice. We could hear some noise from the bar until 8pm, then a little noise from staff cleaning up. After 10 pm it was quiet. "

"The pool closes at 10, if there is not a lot of people staying the don’t serve breakfast, and it’s not that clean for the price!!"

"Staff was always friendly, available and knowledgeable. The pool is large and the large, live plants add to the atmosphere "

"Pool was nice and warm, room great. It would have been nice to have tea at breakfast."

"The room was very comfortable with everything you could want. Comfortable beds, nice sitting area. Unexpectedly it had a deep soaking tub in the bathroom. And the heated pool had jets along one side! Breakfast was good. Coffee so so. But all in all a fabulous place to stay!"

"Nice clean rooms friendly staff. Restaurant attached is good and convenient. "

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"Traveling for work, but unable to get a receipt for my stay. Company card. Now I may have to pay out of pocket because I can’t get ahold of anyone and no one was willing to give me a receipt at check-in and no one was at the desk on my way out to the airport."

"Comfy and clean. "

"Rooms have stench, might be the carpet. "

"Overall good"

"Pool area is small and enclosed, the chlorine was intense, I had to step out twice while my kids were swimming because my eyes were burning. Our room did not have enough towels, I called the front desk to ask for more, they were kind of rude about it and I had to leave my kids in the room and go to the front desk to get more even though two people were at the front desk, and they were just standing talking to each other. Other than that it was good, the beds were comfortable and the breakfast...